PAT RATANASETTAVON
Goodyear,Arizona
Summary
Experiences in warehouse supply chain operations. Proven track record of optimizing processes, leading teams, and ensuring efficient in management combine with strategic and problem solving mindset to drive operational excellence and exceed performance and organizational goals in becoming "the world most customer-centric company"
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Amazon.com Services LLC
10.2023 - Current
- Assisted in training new associates and Cross-Training 1-5 Associates as "Learning Ambassador" sharing best practices and offering support as needed in MS (Manual Sort Department)
- Demonstrated adaptability by cross-training in multiple job functions within fulfillment center. (MP/MS/UIS/UIS OPEX Super User and Operator/ Robotic Operator/PIT Operator/Jam Clear and Problem Solver)
- Reduced defects by follows through proper handling scanning and containers utilization procedures to prevent defects in MS, UIS and Robotics.
- Followed safety procedures at all times for personal and team safety.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout entire workflow process to meet Customer Obsession.
- Boosted Department efficiency by consistently achieve or exceeding productivity goals for daily KPI tasks of 150,000 items sorts
- Collaborated with team members to optimize workflows and improve overall operational performance, insist on highest standards in quality and safety.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Strengthened supply chain efficiency by promptly reporting any discrepancies or issues to Leadership for timely resolution.
Head of International Sales
TAI-YO PAINT (THAILAND) CO.,LTD
06.2023 - 09.2023
- Develop and execute comprehensive international sales Strategy for B2B Business in Industrial Paints & Coating Products including Adhesives for Industrial use, to achieve revenue and Market share Targets.
- Conduct Marketing Research to identify new opportunities.
- Supervise International Sale Team consists of 10 people.
- Received clients (Manufactures) concerns, resolves problems in Quality, Price, Payment Terms, Discounts and After Sales Services to meet their satisfactions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Coordinate with Government Agency such as Thai Customs, Department of International Trade Promotion, Ministry of Commerce and Foreign Embassies
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Operations Manager
Siam Food Science Co., Ltd
07.2020 - 05.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Streamlined business processes by analyzing current procedures and implementing necessary improvements.
- Oversaw financial management, ensuring accurate forecasting, budgeting, and reporting to support informed decision making.
- Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
- Developed strategic partnerships with key stakeholders, fostering collaboration and driving growth.
- Recruited, hired, mentored and trained 60 staff on business procedures, policies, duties and customer care methods.
- Implemented cost-saving measures, reducing operational expenses without sacrificing quality or productivity.
- Negotiated contracts with vendors, securing best possible terms for company's needs and budget constraints.
Education
Master of Science - Political Science
Ramkhamhaeng University
Bangkok,Thailand03.2012
Bachelor of Arts - International Economics
Ramkhamhaeng University
Bangkok, Thailand03.2011
High School Diploma -
Loara High School
Anaheim, CA06.2000
Skills
- Teamwork and Collaboration
- Team Leadership
- Inventory Management
- Organization
- Time Management
- Problem-Solving
- Safety Awareness
- Leadership
- Strategic Thinking
- Decision-Making
Languages
English
Full Professional
Thai
Native or Bilingual
Timeline
Fulfillment Associate
Amazon.com Services LLC
10.2023 - Current
Head of International Sales
TAI-YO PAINT (THAILAND) CO.,LTD
06.2023 - 09.2023
Operations Manager
Siam Food Science Co., Ltd
07.2020 - 05.2023
Master of Science - Political Science
Ramkhamhaeng University
Bachelor of Arts - International Economics
Ramkhamhaeng University
High School Diploma -
Loara High School
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