Dedicated team member with a strong focus on customer service, teamwork, and safety awareness. Proven ability to enhance operations and train new staff, ensuring a positive experience for both customers and employees.
Overview
5
5
years of professional experience
Work History
E-commerce Team Member
Whole Foods Market Inc
520 12th St S Ste 100, Arlington, VA 22202
10.2024 - Current
Oversaw daily operations, ensuring compliance with health and safety standards.
Trained new team members on operational procedures and customer service excellence.
Streamlined inventory management processes to enhance stock accuracy and availability.
Collaborated with cross functional teams to improve product displays and merchandising strategies.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Maintained productive, efficient approach to all tasks.
Developed strong cooperative relationships with coworkers and managers.
Bartender & Server
Linjee Thai Restaurant & Bar
6244-K Little River Turnpike, Alexandria, VA 22312
01.2023 - Current
Crafted innovative cocktails based on seasonal ingredients and customer preferences.
Provided exceptional customer service by efficiently handling orders and inquiries.
Maintained cleanliness and organization of bar area to ensure compliance with health regulations.
Trained new staff on beverage preparation techniques and bar operations.
Provided exceptional customer service, enhancing guest satisfaction through attentive and personalized interactions.
Managed multi-table service efficiently, ensuring timely order delivery and adherence to restaurant standards.
Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Collaborate with kitchen staff to coordinate timely service during peak hours.
Provide exceptional customer service, enhancing guest experiences through attentive interactions.
Server Assistant Manager
Kob Kun Fine Thai Cuisine
2946 Chain Bridge Rd, Oakton, VA 22124
08.2021 - 01.2023
Supervised daily operations to ensure exceptional guest experiences and service quality.
Trained and mentored staff on menu knowledge, customer service standards, and operational procedures.
Coordinated with kitchen staff to streamline order processing and enhance efficiency during peak hours.
Implemented inventory management practices to maintain stock levels and reduce waste effectively.
Bar Server
Neisha Thai
8027 Leesburg Pike Vienna, Tysons, VA 22182
08.2021 - 01.2023
Delivered exceptional customer service, ensuring a welcoming dining experience for guests.
Managed bar inventory, maintaining optimal stock levels of beverages and supplies.
Crafted specialty cocktails, utilizing knowledge of mixology to enhance menu offerings.
Trained new staff on bar procedures and customer service standards for consistent performance.