Pati Hoffman
Melbourne ,FL
Summary
Small business owner with a proven track record in sales and customer service. Experienced in relationship building and enhancing customer satisfaction through personalized service. Leveraged entrepreneurial skills to drive growth and foster loyalty, achieving significant improvements in client engagement and retention.
Overview
44
44
years of professional experience
Work History
Business Owner
Self-employeed
01.2012 - 03.2025
- Owned and managed a business that sold advertising to local businesses for Hotel Directories.
- Oversaw daily business activities to ensure operational efficiency and productivity.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
Sales Representative
Dryer Corporation
08.2005 - 12.2011
- Cultivated relationships with key accounts to drive sales growth and customer loyalty.
- Negotiated prices, terms of sales and service agreements.
Sales and Service Representative
Tanning Research Labs, Hawaiian Tropic Suncare
08.1981 - 08.2005
- Delivered products and customer service, addressing inquiries and resolving issues effectively.
- Educated customers on product benefits, enhancing overall brand knowledge and satisfaction.
- Maintained up-to-date knowledge of product and service changes.
Education
Associate of Arts - Business Administration
Brevard Community College
Cocoa, FL01-1984
High School Diploma -
Cocoa Beach High School
Cocoa Beach, FL01-1981
Skills
- Customer service
- Customer relations
- Relationship building
- Entrepreneurial personality
Timeline
Business Owner
Self-employeed
01.2012 - 03.2025
Sales Representative
Dryer Corporation
08.2005 - 12.2011
Sales and Service Representative
Tanning Research Labs, Hawaiian Tropic Suncare
08.1981 - 08.2005
Associate of Arts - Business Administration
Brevard Community College
High School Diploma -
Cocoa Beach High School