Seeking new challenges dealing with customer relations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Owner/Operator
LashFinity and Beyond
10.2019 - Current
Conduct inventory
Consult with clients and match eye shape with lash style
Attach lash extensions to the natural lash using personal technique
Perform eyebrow shaping and other facial waxing
Perform exemplary customer service to keep clients returning for future services
Inventory maintenance
Sucessfully maintained and ensured satisfaction with client's
Consistently expanded client relationships through quality customer service with all present and prospective customers
Purchased esthetic equipment and maintained inventory of quality retail products
Obtained all necessary permits and licenses
Owned and operated a business
Managed sales, purchasing, billing, and financial aspects of the company
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Created and monitored promotional approaches to increase sales and profit levels.
Owner/ Stylist
Too Faced Lash & Brow Studio
02.2017 - 10.2019
Conduct inventory on supplies
Purchase products and conduct sales for services rendered
Consult with clients and match eye shape with lash style
Attach lash extensions to the natural lash using personal technique
Perform eyebrow shaping and other facial waxing
Perform exemplary customer service to keep clients returning for future services
Inventory maintenance.
Stylist
Amazing Lash Studio
04.2015 - 02.2017
Determine what service client needs
Consult with clients and match eye shape with lash style
Attach lash extensions to the natural lash using company technique
Perform exemplary customer service to keep clients returning for future services.
Hairstylist
SUPERCUTS
06.2011 - 04.2013
Cut, wash, and style customer's hair
Performed facial waxing
Provided client consultations
Sold products and had knowledge of all present hair care and retail products
Office Assistant
UNIVERSITY OF HOUSTON
09.2008 - 12.2009
Worked at the University of Houston in the work study program
Answered phones
Assisted advisors with student degree plans
Filed documentation and entered data into University's database
Organized outgoing/incoming mail and faxed documents when needed
Education
Associates of Applied Science - Cosmetology Instructor
College of the Mainland
2021
Cosmetology Instructor Certification - undefined
2020
Certification in Advanced Billing and Coding - undefined
2012
Bachelors - Public Relations
University of Houston
Houston, TX
Cosmetology License in Operator - undefined
LMHS Cosmetology
2008
Certificate - Eyelash Extensions
College of The Mainland
Texas City, TX
06.2021 - 08.2021
Skills
11 years of customer service experience and client retention
5 years of experience working with product sales and retail
Experienced in Microsoft Word, Outlook, Excel, Powerpoint and Medisoft
4 years of data entry experience and productivity management
Master Stylist for Eyelash Extensions awarded by Amazing Lash Studio
Lesson Plan Development
Clinical Supervision
Classroom Management
Timeline
Certificate - Eyelash Extensions
College of The Mainland
06.2021 - 08.2021
Owner/Operator
LashFinity and Beyond
10.2019 - Current
Owner/ Stylist
Too Faced Lash & Brow Studio
02.2017 - 10.2019
Stylist
Amazing Lash Studio
04.2015 - 02.2017
Hairstylist
SUPERCUTS
06.2011 - 04.2013
Office Assistant
UNIVERSITY OF HOUSTON
09.2008 - 12.2009
Associates of Applied Science - Cosmetology Instructor
College of the Mainland
Cosmetology Instructor Certification - undefined
Certification in Advanced Billing and Coding - undefined
Bachelors - Public Relations
University of Houston
Cosmetology License in Operator - undefined
LMHS Cosmetology
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