Assisted in directing and informing teams to enhance collaboration and productivity. Supported peers through tutoring and restating lesson information. Contributed to the implementation of plans and activities with co-workers.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Mortgage Loan Officer
American Financial Network
Lexington, SC
08.2025 - Current
Evaluated borrower financial profiles to determine loan eligibility and recommend appropriate mortgage products.
Guided clients through mortgage application process, ensuring compliance with regulations and lender requirements.
Collaborated with underwriters to streamline loan processing and resolve issues efficiently.
Developed strong relationships with real estate agents and financial institutions to enhance referral network.
Tax Preparer
The Powerhouse Boss LLC
Columbia, SC
12.2020 - Current
Analyzed client financial information to ensure compliance with federal and state regulations.
Assisted clients in identifying deductions and credits to optimize tax outcomes.
Reviewed and corrected discrepancies in tax documents for accuracy and completeness.
Prepared and filed individual and business tax returns using advanced tax software.
Certified Nursing Assistant
Still Hopes
Columbia, SC
11.2018 - Current
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
Substitute Teacher
Calhoun County Public School District
Saint Matthews, SC
08.2018 - Current
Upheld classroom routines to support student environments and maintain consistent schedules.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Assisted students of all ability levels develop life-long learning skills and good study habits.
Unit Secretary
Palmetto Health
Columbia, SC
03.2015 - 11.2017
Organized paperwork such as charts and reports for office and patient needs.
Completed skilled administrative work to support all office staff and operational requirements.
Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
Cashier Sales Associate
Piggly Wiggly Supermarket
Saint Matthews, SC
06.2012 - 05.2014
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Interacted with customers and resolved customer complaints with friendly, service-oriented support.
Calculated change, accepted declining balance cards and other acceptable forms of payment, and issued receipts to customers.
Maintained current knowledge of store promotions and highlighted sales to customers.
McDonald's Crew Member
McDonald's
Orangeburg, SC
02.2010 - 05.2011
Promoted customer loyalty by efficiently handling food and service complaints.
Assisted counter staff in packing ready orders and distributing to customers.
Processed payments and counted change to complete transactions.
Placed orders by listening to customers, documenting selected menu items, substitutions and add-ons.
Education
High School Diploma - undefined
Calhoun County High School
Saint Matthews, SC
CNA - Patient Care Technician
Orangeburg Calhoun Technical College
Orangeburg, SC
Skills
Coordinated resources and services to meet diverse personal needs
Documented and reported on response patterns to inform strategic decision-making
Achieved significant improvements in patient safety through effective infection control strategies Enhanced operational efficiency by promoting strict adherence to aseptic procedures Fostered a culture of safety and compliance within healthcare teams
Completed BLS certification training to support effective patient resuscitation efforts
Coordinated training sessions for unit secretaries, focusing on essential skills and best practices in healthcare administration
Directed emergency response activities, focusing on rapid assessment and resolution
Maintained comprehensive records of behaviors to facilitate data-driven decision making
Achieved improved emotional well-being for clients through dedicated companionship and support initiatives Enhanced client engagement by implementing personalized interaction strategies Contributed to a supportive community atmosphere that encouraged personal development