Patience Collins
Rockingham,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patience Care Tech/Unit Secretary, Labor and Delivery
Scotland Memorial Hospital
12.2020 - Current
- Maintained clean and safe environment to promote patient safety and comfort.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Collected and transported specimens to prepare for lab testing.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Upheld infection control and prevention policies across different patient-facing areas.
- Delivered high-quality care to patients in hospital facility.
- Managed incoming calls and directed to appropriate department.
- Maintained rapport with physicians, nurses, and other healthcare personnel.
- Organized paperwork such as charts and filing system
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Monitored inventory levels and advised management of need for replenishment.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Formatted and distributed patient education material on breast feeding, post partum depression, and post partum hemorrhage.
Certified Nursing Assistant
First Health Moore Regional Hospital
02.2019 - 03.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by recording intake and outtake information.
- Checked patient vitals and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Associate of Science - Nursing
Richmond Community College
Hamlet, NC05.2024
Bachelor of Science - Public Health
East Carolina University
Greenville, NC11.2019
High School Diploma -
Scotland Early College High School
Laurinburg, NC06.2015
Associate of Arts -
Richmond Community College
Hamlet, NC05.2015
Skills
- Electronic Health Record Maintenance
- Incoming Call Management
- Telephone Reception
- Appointment Scheduling
- Clinical Support
- Inpatient Care
- Customer Service
Certification
- CNA - Certified Nursing Assistant
- Basic Life Support
Timeline
Patience Care Tech/Unit Secretary, Labor and Delivery
Scotland Memorial Hospital
12.2020 - Current
Certified Nursing Assistant
First Health Moore Regional Hospital
02.2019 - 03.2021
Associate of Science - Nursing
Richmond Community College
Bachelor of Science - Public Health
East Carolina University
High School Diploma -
Scotland Early College High School
Associate of Arts -
Richmond Community College
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