Patience Mormino
Gold Pawn Brokers
Mesa,AZ
Summary
Dynamic Sales Representative with proven success at Gold Pawn Brokers, leveraging exceptional customer service and complex problem-solving skills to enhance client relationships. Expertly evaluated valuables to secure fair loan offers, driving customer satisfaction and retention. Committed to maintaining organized inventory records, ensuring compliance and operational efficiency.
Work History
Sales Representative
- Assisted customers with pawn loans, retail sales, and merchandise inquiries using clear product knowledge.
- Evaluated jewelry, electronics, and valuables to support fair loan offers and purchase decisions.
- Processed cash transactions accurately while following store policies and compliance requirements.
- Maintained organized inventory records for pledged items, retail stock, and returned merchandise.
Education
High School Diploma
Skills
Customer service
Customer relations
Customer relationship building
Interpersonal communication skills
Relationship building
Complex Problem-solving
Client service
Accomplishments
Licensed massage therapist specialize in senior care license aesthetician 26 yrs bereavement 200 hours end of death Doula
Timeline
Sales Representative
Gold Pawn Brokers
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Central High School
High School Diploma
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