Patrcia Simpson
Jacksonville,FL
Summary
Developed caregiving and patient support skills in hospice care environment, now looking to transition into new field. Demonstrated ability to provide compassionate care and maintain patient dignity in challenging situations. Seeking role where these transferable skills can contribute to positive impact in different setting.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Hospice Aide Scheduler
The Elizabeth Hospice
01.2018 - 02.2020
- Managed front desk operations, ensuring efficient guest check-in and check-out procedures.
- Coordinated appointment scheduling and maintained organized calendars for staff and clients.
- Responded to inquiries via phone and email, providing accurate information about services offered.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Home Health Hospice Aide
The Elizabeth Hospice
12.2018 - 12.2019
- Provided compassionate personal care to patients, ensuring comfort and dignity during end-of-life transitions.
- Assisted with daily living activities, including bathing, grooming, and meal preparation for hospice patients.
- Monitored vital signs and reported changes in patient conditions to nursing staff for timely interventions.
- Collaborated with interdisciplinary teams to develop and implement personalized care plans tailored to patient needs.
- Maintained accurate documentation of patient care activities, ensuring compliance with regulatory standards and policies.
- Educated families on caregiving techniques and available resources, enhancing their ability to support loved ones.
Education
Certified Nurse Assistant - Direct Patient Care
Kaplan College
San Marcos, CA09-2013
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
Accomplishments
Certified Nurse Assistant
Certified Home Health Aide
Certification
- Certified Nurse Assistant, The Elizabeth Hospice - [2012-2023]
Timeline
Home Health Hospice Aide
The Elizabeth Hospice
12.2018 - 12.2019
Hospice Aide Scheduler
The Elizabeth Hospice
01.2018 - 02.2020
Certified Nurse Assistant - Direct Patient Care
Kaplan College