Patria Bledsoe
Wheeling,WV
Summary
Healthcare professional with proven track record in managing front-desk operations, patient scheduling and EMR. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, assessing vital signs, appointment coordination, administrative support, along with assisting with rooming patient with current pulmonary medical assistants.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Registration Specialist
WVU Medicine
10.2023 - Current
- Maintained a high level of confidentiality when handling sensitive patient data, adhering to HIPAA regulations.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Poker Dealer
Wheeling Island Hotel Casino Racetrack
08.2007 - Current
- Exceeded customer expectations through friendly interactions while maintaining focus on managing working.
- Improved customer relations by effectively addressing customers concerns and resolving disputes promptly.
- Promoted dialogue between customers to support positive customer experience and engaged individuals or groups in conversations to verify understanding of rules and expectations.
Billing Specialist
WVU Medicine
05.2019 - 03.2021
- Researched and resolved billing discrepancies to enable accurate billing.
- Maintained up-to-date knowledge of billing regulations and compliance requirements, ensuring adherence to legal standards.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
CNA
Chesterfield Convalescent Home
07.2005 - 08.2006
- Assisted patients with daily living activities, promoting independence and dignity.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
CNA
Good Shepherd Nursing Home
01.2001 - 06.2005
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Maintained patient stability by checking vital signs, blood sugar levels and weight.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
WVNCC
Wheeling, WV05-2012
Fairmont State College
Fairmont, WV05-2000
Wheeling Park High School
Wheeling, WV05-1999
Skills
- HIPAA compliance
- Patient registration
- Insurance verification
- Appointment scheduling
- Medical terminology
- Vital sign monitoring
- Specimens collection and processing
- Medical billing and coding
Certification
- Certified Medical Administrative Assistant
- Certified Billing and Coding Specialist
Timeline
Registration Specialist
WVU Medicine
10.2023 - Current
Billing Specialist
WVU Medicine
05.2019 - 03.2021
Poker Dealer
Wheeling Island Hotel Casino Racetrack
08.2007 - Current
CNA
Chesterfield Convalescent Home
07.2005 - 08.2006
CNA
Good Shepherd Nursing Home
01.2001 - 06.2005
WVNCC
Fairmont State College
Wheeling Park High School
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