PATRICA TRCOPAN
Midland
Summary
Dynamic Senior Account Manager at CompuNet with expertise in contract management and client acquisition. Proven track record of enhancing performance metrics and driving revenue through strategic upselling. Adept at training teams and resolving customer issues, ensuring exceptional service and satisfaction. Strong negotiation skills and a commitment to delivering ROI.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Account Manager
CompuNet
Meridian
05.2011 - 02.2025
- Provided quotes to key accounts for all regions within my company.
- Managed key account contracts, ensuring that products and contracts were accurate.
- Handled customer issues with distribution and technical support.
- Managed metric performance to increase company rebates.
- Trained team members and provided process improvement and sales support.
- Provided return on investment reports to upsell multi-year contracts.
- In charge of taking over new accounts from competitive vendors.
Team Sales Assistant
MPC Computers
Nampa
06.2006 - 09.2008
- Assisted staff with customer issues and data entry.
- Cold-called customers to set up appointments and bring in new customers.
- Processed orders and shipping updates to customers for ten sales members.
Education
Associate of Arts - Business Administration And Management
TVCC
Nampa, ID05-2011
Skills
- Contract management
- Customer service
- Performance metrics
- Data analysis
- Sales support
- Client acquisition
- Team training
- ROI reporting
- Negotiation skills
- Excellent communication skills
Accomplishments
Graduated with honors. Consistently recognized for customer satisfaction and sales performance during executive meetings.
Certification
- Cisco contract renewal sales certification.
Timeline
Senior Account Manager
CompuNet
05.2011 - 02.2025
Team Sales Assistant
MPC Computers
06.2006 - 09.2008
Associate of Arts - Business Administration And Management
TVCC
Similar Profiles
Shelbie JacobsShelbie Jacobs
Phlebotomist at CompuNetPhlebotomist at CompuNet
Paula HowreskoPaula Howresko
Cytotechnologist at CompuNetCytotechnologist at CompuNet
Chanoa WillisChanoa Willis
Phlebotomist at CompuNetPhlebotomist at CompuNet