Compassionate direct support professional with extensive experience supporting individuals with developmental disabilities and mental health. Strong background in team leadership, staff training, electronic charting, and behavior support. Known for calm crisis response, clear communication, and reliable person-centered care.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Crisis Specialist
EASTERSEALS MIDWEST
Kansas City, Missouri
09.2022 - Current
Managed crisis situations using calm communication and safety protocols, ensuring safety and stability for individuals involved in high-stress scenarios.
Assisted with behavior support plans and positive intervention techniques.
Provided person-centered daily care to individuals with developmental disabilities, meals, community outing.
Provided attentive listening to individuals during daily interactions to support their emotional needs..
Facilitated transportation for individuals to appointments and community activities, enhancing their engagement and access to essential services.
Recorded service details in electronic charts to ensure compliance and support continuity of care for individuals.
Lead Direct Support Professional
Johnson county developmental supports
Lenexa, Kansas
10.2008 - 05.2019
Led direct support staff in daily residential care routines.
Evaluated performance of direct support professionals and delivered constructive feedback to foster skill development.
Developed and delivered training for new staff on routines and safety practices to ensure effective direct support and team preparedness.
Assessed health needs and relayed changes to nursing and supervisors to facilitate timely interventions.
Assisted clients with personal hygiene, grooming, and dressing routines.
Transported individuals to appointments, activities, and community outings.
Education
Certificate of Technical Studies - Computer And Information Sciences
Wright Business School
Kansas City, KS
12-1992
High School Diploma -
F.L. Schlagle High School
Kansas City, KS
06-1989
Skills
Positive behavior interventions
Electronic charting
Team leadership
Crisis De-escalation
Crisis intervention
Person-centered care
Behavior support planning
Residential care
Problem solving
Certification
Level 1 MED
MANDT
CPR & First AID
Tool of Choice
RBT
Relias
Timeline
Crisis Specialist
EASTERSEALS MIDWEST
09.2022 - Current
Lead Direct Support Professional
Johnson county developmental supports
10.2008 - 05.2019
Certificate of Technical Studies - Computer And Information Sciences
Special Education Behavior Specialist at Hill County Shared Service ArrangementSpecial Education Behavior Specialist at Hill County Shared Service Arrangement