Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Patrice Felton

West Mifflin,PA

Summary

Accomplished DISTRICT MANAGER, CIRCLE OF EXCELLENCE ACHIEVER, experienced in directing sales, staffing and operations for multiple stores and large staffs. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives. ENTERPRISING BUSINESS OWNER, who developed the highest volume store in the United States and maintained a top 10 for the life of the operation. Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Responsible management professional well-versed in setting direction for work areas and ensuring quality and accuracy of work performance within multiple stores. Skilled at creating innovative and eye-catching merchandise displays to boost income.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Corporate District Manager

New Avon, LLC
West Mifflin, PA
06.2008 - 07.2017
  • Built positive and productive relationships with store and field leadership.
  • Overseeing approx. 750-800 locations in two districts. Diligently worked to meet 14 KPI's, every two weeks, which resulted in team development and increased sales.
  • Located, developed and promoted talented Business Owners to cultivate collaborative and hardworking leadership team.
  • Held weekly meetings with business owners to identify techniques to overcome sales obstacles.
  • Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.

Franchise Business OwnerWicks'N'Sticks

Self Employed
West Mifflin, PA
05.1981 - 02.2007
  • Trained, engaged and empowered 17 employees to make team decisions.
  • Metrics driven operation working to achieve daily sales, customer satisfaction and monthly incentive.
  • Analyzed data and developed actionable recommendations to drive growth.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Education

Bachelor of Arts - Public Relations

Seton Hill University
Greensburg, PA
05.1977

Skills

  • Technology skills
  • Event Planning
  • Workforce Development
  • Market Research
  • Performance Oversight
  • Managing Operations and Efficiency
  • Recruiting and Hiring
  • Proposal Development
  • System Design
  • Team Leadership

Accomplishments

  • Achieved Consistent Large Bonuses and Gifts by completing a multitude of incentives with accuracy and efficiency.
  • Earned a trip to Istanbul, Turkey when I achieved CIRCLE OF EXCELLENCE. CIRCLE OF EXCELLENCE IS EARNED when a District Manager provides a sales increase of $175,000 in their District or 10% increase whichever comes first.
  • MANAGED THE #1 FRANCHISE IN USA FOR HIGHEST SALES VOLUME, Receiving an Olympic Gold Medal in front of 242 Franchisees.

Certification

Certified in several compliance tests in the corporate Avon world in the area of Labor Relations.


Timeline

Corporate District Manager

New Avon, LLC
06.2008 - 07.2017

Franchise Business OwnerWicks'N'Sticks

Self Employed
05.1981 - 02.2007

Bachelor of Arts - Public Relations

Seton Hill University
Patrice Felton