Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
17
17
years of professional experience
Work History
Senior Event Coordinator
Suite Sensations
Seattle , WA
10.2019 - 04.2022
Coordinated schedules and timelines for events.
Managed event logistics and operations.
Managed a team of 30 to 100 team members.
Planned large-scale events such as trade shows, conferences, and meetings.
Supervised onsite team of caterers, audio-visual technicians, and facility management team.
Scale House Operator
Republic Services Recycling And Transfer Station
Seattle, WA
01.2017 - 09.2019
Operated weigh scales and issued tickets when necessary.
Communicated with operators to share information related to product.
Maintained tidy work area to reduce likelihood of accidents.
Complied with safety regulations to avoid potential injuries and support company goals.
Dispatched orders to drivers for efficiency.
Finance and Insurance Manager
Lexus Of Bellevue
Bellevue, WA
09.2015 - 12.2016
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
Monitored pipelines to track and log status of loans.
Explained very technical financial information to applicants in easy to understand language.
Closed deals at number one on a consistent basis.
Assistant Director of Education
Washington Association Of Realtors
Olympia, WA
08.2013 - 09.2015
Oversaw development and implementation of quality educational programs for WA Realtors.
Developed engaging and effective curricula for realtor students, Realtor Instructors, and colleagues.
Reviewed and refreshed Washington Real Estate curriculum with faculty members to continuously improve quality of instruction.
Conferred and resolved education-related issues and problems with Realtor Instructors, colleagues, and DOL officials.
Senior Event Coordinator
Suite Senstations
Seattle, WA
06.2005 - 08.2013
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients and updated client records.
Oversaw inventory materials monitoring, requisitions and supply re-stocking.
Supervised onsite team of caterers, audio-visual technicians, and facility management team.
Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.