Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Patrice Hill

Shreveport,LA

Summary

Dependable employee establishes rapport and trust with clients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

21
21
years of professional experience

Work History

Direct Service Tech

Evergreen Life Services
03.2017 - Current
  • Promoted independence among clients through teaching life skills such as cleaning and budgeting.
  • Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
  • Supervised daily activities and provided assistance to staff.
  • Coordinated recreational activities that promoted socialization among peers while also improving overall mental health for participating clients.
  • Assisted disabled clients to support independence and well-being.
  • Adapted activities to meet the diverse needs of individual clients, ensuring full participation regardless of physical or cognitive limitations.
  • Documented client progress through detailed record-keeping and consistent communication with supervisors and team members.

Facilitator

The Arc Of Caddo-Bossier
05.2012 - 06.2018
  • Used diverse motivational approaches to reduce learning gaps and instruct students as well as their parents.
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
  • Identified areas in need of improvement and implemented solutions.
  • Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.

Financial Services Representative

Regions Bank
11.2003 - 02.2013
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Contributed towards branch growth by identifying prospects within the community and nurturing relationships for new business opportunities.
  • Mentored junior colleagues in sales techniques and product knowledge, fostering a collaborative work environment.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.
  • Collaborated with team members to achieve sales targets and improve overall branch performance.

Education

Advanced Secretarial Studies - Executive Assistant And Executive Secretary

Southern Technical College
Shreveport, LA
06.1987

Skills

  • Problem-solving abilities
  • Customer Service
  • Critical Thinking
  • Active Listening
  • Problem Resolution

Accomplishments

  • Achieved targeted goals by completing various tasks with accuracy and efficiency.

Timeline

Direct Service Tech

Evergreen Life Services
03.2017 - Current

Facilitator

The Arc Of Caddo-Bossier
05.2012 - 06.2018

Financial Services Representative

Regions Bank
11.2003 - 02.2013

Advanced Secretarial Studies - Executive Assistant And Executive Secretary

Southern Technical College
Patrice Hill