Patrice L Shelton
South Bend,IN
Summary
Goal-oriented administrative assistant with 3+ years of experience creating reports, increasing sales recruiting and maintaining confidentiality. Seeking to supply thorough and organized administrative support to a progressive organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner/Operator
Queen’s Gifts LLC
11.2021 - Current
- Cultivated relationships with vendors to secure quality products at competitive prices.
- Trained and supervised staff on customer service techniques and operational procedures.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
PCT
Ladd inc.
08.2019 - Current
- Assisted in maintaining accurate safety records and incident reports consistently.
- Facilitated safety drills to ensure preparedness for emergency situations.
- Provided first aid assistance when necessary and maintained accurate records of related incidents.
- Assisted patients with daily living activities and personal care needs.
- Documented patient information accurately in electronic health records system.
- Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Organized medical records for patient care plans and ensured accuracy.
- Transported patients to different locations within the facility or to appointments outside the facility.
Manager
LNJ investments
05.2022 - 02.2025
- Implemented process improvements, resultingin an increase in operational efficiency.
- Implemented promotional strategies to enhance customer engagement.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Conducted performance evaluations for team members regularly.
- Collaborated with corporate to ensure compliance with brand standards
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
Warehouse Operator
Flex Tech, LLC
Buffalo Grove, USA
08.2016 - 10.2019
- Company Overview: Buffalo Grove, IL
- Receiving warehousing machine op and quality control assisted the packing department with packing, forklift operating and shipping and entering orders.
- Buffalo Grove, IL
Manager
Sport Clips
05.2014 - 01.2017
- Specializing in men cuts and short hair cutting, perform shoulder and neck messages in a sporting and guy friendly environment.
Education
Business Management -
Southwestern Michigan College
01.2023
Computer Science -
Ivy Tech Community College
01.2015
General Education -
Dowagiac Union high School
01.2002
Skills
- Team management
- Data entry
- Inventory management
- Customer relationship management
- Project management
- Client retention
- Staff recruitment
- Effective communication
- Team building
- Data collection
- Training and mentoring
- Adaptability and flexibility
- Public speaking
- Marketing and promotion
Certification
- Associate of Science in Business Administration (ASBA)
- Cosmetology (MI, IN, IL)
- CPR/First Aid
- MANDT
Timeline
Manager
LNJ investments
05.2022 - 02.2025
Owner/Operator
Queen’s Gifts LLC
11.2021 - Current
PCT
Ladd inc.
08.2019 - Current
Warehouse Operator
Flex Tech, LLC
08.2016 - 10.2019
Manager
Sport Clips
05.2014 - 01.2017
Business Management -
Southwestern Michigan College
Computer Science -
Ivy Tech Community College
General Education -
Dowagiac Union high School