Patrice Mims
Gautier,MS
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated with he desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
29
29
years of professional experience
Work History
Licensed Realtor
Berkshire Hathaway HomeServices Preferred Properties
Gulfport, MS
02.2021 - Current
- Prepared contracts and other necessary legal documents as required to complete transaction.
- Assisted clients in determining their desired home features, budget and location.
- Collaborated with lenders, appraisers, title companies and inspectors during closings.
- Communicated regularly with clients via phone, email or text message to provide updates on progress.
- Regularly attended continuing education classes in order to stay up-to-date on new laws and regulations affecting real estate sales.
- Oversee negotiations and advise clients on suitable courses of action.
- Compiled comparative market analysis to determine competitive listing prices for sellers.
Director of Training
Navigator Credit Union
Pascagoula, MS
05.2019 - 09.2019
- Organized and edited training materials, multimedia visual aids and other educational materials.
- Coordinated schedules for instructors, facilitators, trainees, venues, materials.
- Maintained records of all training activities including attendance sheets and evaluation forms.
Chief of Operations
Navigator Credit Union
Pascagoula, MS
03.2014 - 05.2019
- Ensured branches were in compliance with credit union regulations and procedures, federal and state laws and regulations set forth by the National Credit Union Administration and other regulatory agencies
- Developed, implemented, and maintained operational procedures to maximize efficiency for 14 branches and 1 student branch that provided on the job training for seniors
- Assisted in the preparation and implementation of the budget for the credit union that was consistent with the overall annual strategic plan.
- Facilitated communication between management teams across multiple locations.
- Recommended promotions, salary adjustments and corrective actions.
- Provided direction for the development of new products and services based on customer needs assessment results.
Director of Operations
Navigator Credit Union
Pascagoula, MS
05.2007 - 03.2014
- Prepared monthly branch reports and completed projects and assignments within timelines
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Provided leadership and guidance to subordinate managers and supervisors.
- Managed branches profits and losses
- Attended scheduled management meetings
- Conducted bi-weekly one on ones with Managers and Supervisors to support plans of goal and career achievements
- Managed schedules effectively, including vacations, training, Saturday schedules and ensured there were adequate resources to support business objectives
- Conducted performance reviews with abilities to diagnose performance gaps, help others identify the right solutions, and commitment to influencing performance behaviors in a positive way.
- Coordinated activities between different departments to ensure successful completion of projects.
Member Service Specialist/ Branch Manager
Navigator Credit Union
Pascagoula, MS
09.1995 - 01.2007
- Processed cash withdrawals and deposits including checks for accuracy before posting them into the system.
- Provided exceptional customer service to members by answering inquiries, resolving complaints, and providing information in a timely manner.
- Cross-sold products such as credit cards, loans, accounts, investments, insurance policies and other financial services.
- Assisted members with account opening processes, loan applications, and other banking services.
- Trained new employees on bank policies and procedures related to member services roles.
Education
Bachelor's Degree -
University of Southern Mississippi
12.2019
Skills
- Analytical Thinking
- CRM software use
- Excellent communicator
- Negotiation
- Networking and prospecting
- Process Improvements
- Performance Improvement
- Time Management
- Teamwork and Collaboration
- Staff Scheduling
Affiliations
Notary of Mississippi
Gulf Coast Associations of Realtors
Job Related Training
- Southeast Credit Union Management School, Athens, GA, 08/2005
- Leadership of Jackson County, Pascagoula, MS, 12/2015
- Mississippi Economic Council Leadership, Jackson, MS, 12/2018
- C2EX, Commitment to Excellence, National Realtors Association
- At-Home With Diversity, National Association of Realtors, 12/2022
References
HomeServices
- Delorise Nettles, Delo's Heavenly House of Coffee Owner, (228) 249-2732, delocoffee@gmail.com,
- Kendra Robinson, Articulation and Credentials Specialist (228) 623-3820, kendra.robinson@mgccc.edu
- Marcus Williams, United States Army Corps of Engineers, (228) 282-2280, Marcus.Williams@usace.army.mil, Professional
Timeline
Licensed Realtor
Berkshire Hathaway HomeServices Preferred Properties
02.2021 - Current
Director of Training
Navigator Credit Union
05.2019 - 09.2019
Chief of Operations
Navigator Credit Union
03.2014 - 05.2019
Director of Operations
Navigator Credit Union
05.2007 - 03.2014
Member Service Specialist/ Branch Manager
Navigator Credit Union
09.1995 - 01.2007
Bachelor's Degree -
University of Southern Mississippi
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