Kelly Worley
Berkshire Hathaway HomeServices The Preferred Realty 4963 State Route 30 #205, Greensburg,PA
Summary
Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices and multi tasking. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
Work History
Real Estate Agent
Berkshire Hathaway Homeservices The Preferred Realty
Greensburg , PA
07.2022 - Current
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
- Developed and maintained relationships with clients through networking and postcards.
- Advertised client properties through websites, social media and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Presented purchase offers to sellers for consideration.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Reviewed market research data and changed sales plans accordingly.
- Maintained inventories and records of sales collaterals and closings.
Package Revenue Auditor
UPS
New Stanton, PA
04.2000 - Current
- Investigated discrepancies discovered during auditing process.
- Carefully handled customers packages.
- Ensured quality of the packages and attached new labels for them.
Accounting Associate
Tribune Review Publishing Company
Greensburg, PA
08.1998 - 10.1999
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Reported financial data and updated financial records in ledgers.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Input financial data and produced reports using Software.
- Entered figures using 10-key calculator to compute data quickly.
- Assessed data and information to verify entry, calculation and billing code accuracy.
Customer Service Representative
Tribune Review Publishing Company
Greensburg, PA
08.1996 - 08.1998
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Pre Licensing Degree - Real Estate Agent
CE Shop Licensing School
Online 06.2022
Associate - Criminal Justice
Westmoreland County Community College
Youngwood, PA06.2002
Diploma -
Hempfield Area Senior High School
Greensburg, PA06.1996
Skills
- Lead Prospecting
- Print and Digital Advertisement
- Comparative Market Analysis
- Buyer & seller Contracts
- Negotiation Management
- Contract Preparation
- Open House Management
- Buyer and Seller Representation
- Property Tours
- Property Photography
- Mobile Devices and Laptop Computers
- Fair Housing Laws Knowledge
- Accounting and Bookkeeping
- General Office Functions
- House Showings
- Maintaining Customer Database
Timeline
Real Estate Agent
Berkshire Hathaway Homeservices The Preferred Realty
07.2022 - Current
Package Revenue Auditor
UPS
04.2000 - Current
Accounting Associate
Tribune Review Publishing Company
08.1998 - 10.1999
Customer Service Representative
Tribune Review Publishing Company
08.1996 - 08.1998
Pre Licensing Degree - Real Estate Agent
CE Shop Licensing School
Associate - Criminal Justice
Westmoreland County Community College
Diploma -
Hempfield Area Senior High School
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