Summary
Overview
Work History
Education
Skills
Timeline
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PATRICE MINIMAH

Dallas,TX

Summary

High-performing professional with extensive experience managing large-scale, complex databases. Skilled in SQL and database management systems. Strong understanding of database design and data modeling with excellent troubleshooting skills. Smart and committed to staying up-to-date with new technologies and advancements.

Overview

6
6
years of professional experience

Work History

Senior Salesforce Business Administrator

IBM CORPORATION
09.2020 - 09.2023
  • Deliver enterprise-level CRM projects in both admin and architect roles to ensure successful solution design and execution with excellent BT satisfaction in our GTM
  • Develop solutions on the Salesforce platform and 3rd party integration within an Agile team speeding the pace of our work.
  • Configure complex solutions on the Salesforce platform utilizing automation tools and customization of the data model, security model, deployment and other key functionalities to fulfill user stories across multiple Orgs and Sandboxes with over 2,000 users
  • Lead proactive maintenance of systems including reviews of current processes and identifying areas of improvement (i.e. identify unused or underutilized platform features, etc)
  • Work with developers and architects to design, document, test and deploy updates/enhancements to Salesforce.
  • Drive discovery and strategic focused discussions to understand complex business problems with a variety of stakeholders
  • Helped companies devise an enterprise browser strategy, group account setup, Web-to-Case process, Email-to-Case, Salesforce mobile downloadable apps versus web apps, Gmail and Outlook integration, Flow automation capabilities, and product definition
  • Develop and document user stories, to-be process flows and collaboratively working with team members to design solutions that meet business requirements

Salesforce FullStack Engineer

Marphy Jay Productions
01.2020 - 08.2020
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance
  • Analyzed data to coordinate installation of new systems or modification of existing systems
  • Updated old code bases to modern development standards, improving functionality
  • Led version control efforts for organization, employing public and open source repositories
  • Planned and developed interfaces that simplified overall management and offered ease of use.
  • Used NodeJS, ORM and SQL/No-SQL to develop and manage databases.
  • Participated in requirements gathering to solidify prerequisites and determine best technical solution to meet business needs.
  • Designed client-side and server-side architecture and implemented cloud-based back end solutions.
  • Developed server-side logic in Python and JavaScript.

Information Systems Analyst

Toyota Motor North America
08.2018 - 08.2019
  • Wrote and implemented UIpath code that optimized web tool performance, reported generation, and infrastructure support
  • Created and tested a UIpath project that compares two excel files, outputting another excel file showing the results and Created and tested apython script that queries IP addresses and sends an alert when changes occur and created and tested a python script that queriesnetworking devices via SNMP
  • Deployed a new coding approach for the networking team that enabled building routines or sub-processes
  • Resolved and provided excellent service to professors and students with in-class technical difficulties, in a timely fashion
  • Troubleshooted hardware and software issues on a variety of computer systems
  • Maintained servers and systems to keep networks fully operational during peak periods
  • Supported the upgrade of a 3750 switch to a 3850 switch at Toyota Motor Manufacturing, Kentucky.

Student Technician – Tech Support

Texas Tech University
08.2017 - 05.2019
  • Responsible for the installation, maintenance, and support of computer hardware and software
  • Rolled out software updates and applied server patches to thwart threats from penetrating networks
  • Worked with the software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes
  • Configured hardware, devices and software to set up work stations for employees
  • Managed team of employees, overseeing hiring, training and professional growth of employees.

Education

Bachelor of Science - Computer Engineering

Texas Tech University, Whitacre College of Engineering
Lubbock, TX

Skills

  • Certified Salesforce Platform Developer
  • Certified Salesforce Administrator
  • Certified Service Consultant
  • Certified CPQ Specialist
  • Certified Salesforce Business Analyst
  • Certified Marketing Cloud Administrator
  • Apex, LWC, Javascript,Python, CSS,HTML,Typescript,React
  • Proficient in designing, building, and implementing
  • Custom applications using the declarative customization
  • Capabilities of the Salesforce Platform
  • AWS Cloud Professional
  • Experience extracting and analyzing data using various
  • Data management tools (MuleSoft, Data Loader,Copado)
  • Proficient in SFDC Administrative tasks such as Creating
  • Public Groups, Queues, Permission Sets, Teams,Sharing
  • Rules, Profiles, Users, Objects and Security Settings
  • Strong Business Analyst and Project Management skills
  • Working in an Agile environment using Jira or Confluence

Timeline

Senior Salesforce Business Administrator

IBM CORPORATION
09.2020 - 09.2023

Salesforce FullStack Engineer

Marphy Jay Productions
01.2020 - 08.2020

Information Systems Analyst

Toyota Motor North America
08.2018 - 08.2019

Student Technician – Tech Support

Texas Tech University
08.2017 - 05.2019

Bachelor of Science - Computer Engineering

Texas Tech University, Whitacre College of Engineering

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PATRICE MINIMAH