Patrice Dykes
Albuquerque
Summary
Dynamic professional with over four years of experience in office management and administration. Expertise in budget tracking, document control, and HR compliance, contributing to streamlined processes and improved service delivery. Aiming to leverage skills to enhance organizational performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Administration Supervisor
CYFD/ State of New Mexico
Clovis
11.2025 - 05.2026
- Directed multi-county operations across Curry and Roosevelt counties, supervising six administrative staff.
- Managed administrative fiscal operations, including internal purchase requests and travel reimbursements, ensuring compliance with state procedures.
- Designed and implemented a multi-county equipment and access control program, enhancing audit readiness and reducing security risks.
- Built an enterprise HR compliance and performance management system to improve records governance and leadership visibility.
- Implemented inventory controls for drug testing supplies, eliminating waste and establishing an audit-ready chain of custody.
- Transitioned office operations to advance scheduling through January 2026, enhancing service continuity.
- Authored standardized onboarding documentation to accelerate time-to-productivity and ensure compliance consistency.
- Coordinated state records-management training for all staff to strengthen retention compliance.
SECRETARY (GS-07)
United States Air Force, USAF
Clovis
02.2025 - 12.2025
- Delivered executive-level administrative leadership to senior command in a regulated federal environment.
- Managed complex calendars, high-stakes correspondence, and confidential operations effectively.
- Directed travel procurement and expense reconciliation, ensuring compliance with federal regulations.
- Enhanced documentation discipline and audit trails for improved accountability.
- Safeguarded sensitive records and official files, maintaining strict confidentiality standards.
- Assisted with preparation of official documents and correspondence for distribution.
- Organized meetings with all necessary materials prepared and accessible.
- Streamlined processes to improve efficiency in administrative operations.
Human Resources Generalist
Roosevelt General Hospital
Portales
06.2024 - 11.2024
- Led onboarding and compliance processes for employees, contractors, and clinical students, ensuring adherence to EEOC, NAICS, and state requirements to support organizational integrity.
- Re-engineered pre-employment workflows, reducing processing time and enhancing first-day readiness.
- Coordinated schedules, credentials, and rotations for over 50 clinical students across four universities, enhancing educational partnerships and operational efficiency.
- Audited HR systems for 284 employees to ensure accurate federal reporting and strengthen regulatory compliance.
- Modernized job descriptions to align workforce structure with operational and regulatory needs.
- Supported recruitment by screening resumes and scheduling interviews efficiently.
- Facilitated employee relations by addressing concerns and resolving conflicts promptly.
- Conducted exit interviews to collect actionable feedback from departing employees, informing retention strategies and workplace improvements.
JUDICIAL SPECIALIST II
NM Courts
Clovis
12.2023 - 06.2024
- Administered judicial records and documentation in state court system, ensuring procedural compliance.
- Coordinated communications among attorneys, law enforcement, and litigants to facilitate case progression.
- Maintained evidence and sensitive files under strict confidentiality and chain-of-custody protocols.
- Managed legal documents and case files for court proceedings, improving organization.
- Prepared court calendars for judges and attorneys, enhancing scheduling efficiency.
- Assisted in drafting legal documents and court orders to support case management.
- Reviewed case filings for accuracy and adherence to regulatory standards.
HR Assistant
US Army
Ft Dix
04.2022 - 10.2023
- Facilitated federal HR operations for multi-university cadet program across 42 universities.
- Managed personnel actions, onboarding, benefits, and HRIS compliance under Army regulations.
- Processed recruitment actions and conducted audits to ensure accuracy and policy adherence.
- Acted as primary contact for employee relations and benefits inquiries, enhancing communication and support.
- Conducted audits of university records to verify compliance with established standards.
- Organized materials and tracked attendance for training programs.
- Responded effectively to employee inquiries regarding policies and benefits.
- Conducted thorough background checks and verified candidate qualifications.
Unit Program Coordinator
United States Air Force, USAF
Mcguire AFB
09.2021 - 04.2022
- Directed unit program operations including budget tracking, procurement, training, logistics, and drug-testing coordination across multiple units.
- Monitored expenditures to ensure financial accountability and maintain readiness and compliance records.
- Organized training sessions and workshops to improve team capabilities.
- Facilitated communication between personnel and leadership to optimize operational efficiency.
- Coordinated unit activities and schedules to optimize resource utilization.
- Managed documentation and reporting processes to ensure compliance with regulations.
- Implemented workflow processes to improve productivity within the unit.
- Developed presentations to update stakeholders on program developments.
Secretary (GS-05)
United States Air Force, USAF
Mcguire AFB
06.2019 - 09.2021
- Executed daily duties to maintain operational standards and support team objectives.
- Proposed innovative solutions, enhancing team collaboration and project outcomes.
- Prioritized tasks to achieve service goals effectively.
- Delivered exceptional service to customers, resolving inquiries and ensuring satisfaction through in-person and phone interactions.
- Provided executive-level administrative support, managing complex calendars for senior command.
- Directed travel procurement and expense reconciliation, ensuring compliance with federal regulations.
- Enhanced documentation practices and established robust audit trails.
- Safeguarded sensitive records and maintained strict confidentiality standards.
Education
Bachelor of Science - Business Administration
Purdue University
West Lafayette, IN09-2024
Skills
- Office management and operations leadership
- Project coordination and vendor management
- Document control
- Budget tracking and fiscal oversight
- Regulatory compliance
- Process design and standardization
- Asset access and inventory controls
- Workforce systems and supervision
- Cross-functional coordination and stakeholder engagement
- Policy development and documentation
- Employee relations
- Workload prioritization
Certification
- ew Mexico Notary Public; Remote Online Notary (RON)
- * Essentials Management & Supervisor Program — Completed (January 2026)
Timeline
Office Administration Supervisor
CYFD/ State of New Mexico
11.2025 - 05.2026
SECRETARY (GS-07)
United States Air Force, USAF
02.2025 - 12.2025
Human Resources Generalist
Roosevelt General Hospital
06.2024 - 11.2024
JUDICIAL SPECIALIST II
NM Courts
12.2023 - 06.2024
HR Assistant
US Army
04.2022 - 10.2023
Unit Program Coordinator
United States Air Force, USAF
09.2021 - 04.2022
Secretary (GS-05)
United States Air Force, USAF
06.2019 - 09.2021
Bachelor of Science - Business Administration
Purdue University