Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patrice Washington

Pittsburgh,PA

Summary

Dynamic leader with proven expertise in staff supervision and problem-solving, honed at Family Dollar and Williams Graphics Inc. Excelled in enhancing store performance and leading rebranding initiatives, demonstrating exceptional customer engagement and design skills. Achieved significant improvements in operations and sales through strategic planning and staff development.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Family Dollar
08.2007 - 03.2017
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Lead Graphic Designer

Williams Graphics Inc.
08.1999 - 03.2005
  • Manufactured and Fabricated Heavy Highway, Commercial, Agricultural and Industrial Signage.
  • Created In-House Shop Drawing Specifications for an quality controlled product from start to finish with client sign off.
  • Led rebranding efforts, creating a cohesive visual identity that strengthened the company''s market presence.
  • Managed multiple projects simultaneously, ensuring timely completion and maintaining high quality standards.
  • Developed creative design for print materials, banners, and signs.

Education

Associate of Applied Science - Accounting And Business Managment

Kaplan Career Institute
Pittsburgh, PA
11-2007

Associate of Applied Science - Graphic Design

Pittsburgh Technical Institute
Pittsburgh, PA
10-1999

Skills

  • Problem-solving
  • Customer service and engagement
  • Staff supervision
  • POS systems operations
  • Store operations
  • Employee scheduling
  • Pricing and markdowns
  • Payroll administration and timekeeping

Certification

Time of employment at Williams Graphics Inc.

DOT Certifications:

Pennsylvania, Michigan, Georgia, New Jersey and Florida

Pennsylvania Notary Certification and EOC

Timeline

Assistant Store Manager

Family Dollar
08.2007 - 03.2017

Lead Graphic Designer

Williams Graphics Inc.
08.1999 - 03.2005

Associate of Applied Science - Accounting And Business Managment

Kaplan Career Institute

Associate of Applied Science - Graphic Design

Pittsburgh Technical Institute
Patrice Washington