Top-Performing Administrative Assistant with a reputation for professionalism, integrity, creativity, resourcefulness, and competence. Superior communication and listening skills. Strong focus, with attention to detail and excellent follow through.
Overview
30
30
years of professional experience
Work History
General Manager
Midtown North Condominium
02.2017 - Current
General Manager duties in all areas of day -to- day operation with 78-unit luxury mid-rise condominium with two (2) towers
Provide support to the Board of Directors
Preparing for distribution of all minutes, reports, etc
Required for Board and Committee including reports and record keeping
Order and maintain office and maintenance supplies
Compose correspondence with high degree of accuracy and professional appearance
Resale inspection for units on the market, orientation for new residents including welcome packet
Updating weekly community news letters, providing various contracts and bids, emergency 24- hours on call for the fire system
Oversee maintenance and housekeeping department
Conduct management reports and board meeting
Assistant Property Manager
National Realty Partners
05.2014 - 12.2016
Functions and Responsibilities includes maintaining various types of records and reports for implementation and supervision of Board and Management policies, and the facilitation of communication and in personal relations among unit owners/residents by various means
Contract compliances, drafting of contract specifications, aiding assisting in the interview process for bid review
Communications coordination decision making, performance of service and /or related activities, building security and safety compliance
Performed and oversight of all administrative functions, oversight of all accounts payable and receivable on site
Property inspections and follow up, attendance at Board Meeting and other meetings as requested, resolution of resident inquiries and problem
Response to 24hr on call emergencies as needed
Production of monthly site management reports as instructed by community manager and other duties as assigned by the community manager
Leasing Consultant/Concierge
Gates Hudson & Associates
10.2012 - 01.2014
Functions and Responsibilities includes maintaining various types of records and reports for implementation and supervision of Board and Management policies, and the facilitation of communication and in personal relations among unit owners/residents by various means
Contract compliances, drafting of contract specifications, aiding assisting in the interview process for bid review
Communications coordination decision making, performance of service and /or related activities, building security and safety compliance
Performed and oversight of all administrative functions, oversight of all accounts payable and receivable on site
Property inspections and follow up, attendance at Board Meeting and other meetings as requested, resolution of resident inquiries and problem
Response to 24hr on call emergencies as needed
Production of monthly site management reports as instructed by community manager and other duties as assigned by the community manager
Assisting residents, renting apartments, entering work orders, assist with move in and outs, answering phones, emails, scheduling maintenance calls, daily reports and other office duties as needed
Administrative Sales/Data Entry/Dispatcher
Comcast Cable Communications, Inc.
07.1995 - 12.2010
Dispatch, routing technician, answer calls by radio using radio codes
Reassigning jobs if needed
Maintain courtesy accounts for the following counties: Arlington, Alexandria, Prince William, Loudoun, Spotsylvania, Stafford, and Fauquier
This involved setting up and maintaining a variety of accounts for Comcast as well as Cox Communication
Routine questions are answered from multiple personnel, and customers regarding trouble calls/site surveys, drop buries, account changes
There have been duties in a liaison capacity for HR, supervisors, field personnel and customers
Included in this capacity has been the process sing of refund checks for non- forwarding addresses and crediting accounts
DC-Metro support net tickets required a response from various support teams
Skills
Inventory Control
Data Process
Data Entry
Customer Service
Employee Accounts
Bulk & Corporate Accounts
Sales Administrative
Dispatch
Microsoft Word
Excel
Yardi
Microsoft Outlook
Word Perfect
Comcast Digital Video
Building Link
Phone Numbers
703-899-7023, 703-476-5832
Training
Administrative Assistant Conference
Purchasing
NCIC Communication
Leadership
Notary
Fair Housing Training
Selected Contributions
Developed several databases to track the various programs assigned to me.
Assisted Area HR personnel in the formulation and execution of all employee accounts.
Youth Services Manager – Bull Run Library at Prince William Public LibrariesYouth Services Manager – Bull Run Library at Prince William Public Libraries