Dynamic Administrative Assistant with proven expertise at the Industrial Electrical Company, excelling in customer service and data entry. Recognized for enhancing team morale through effective communication and organizing successful events. Proficient in Microsoft Excel, I foster positive relationships while ensuring operational efficiency and supporting project deadlines.
Work History
Administrative Assistant
19 Years 3 Months
Industrial Electrical Company | 04.1996 - 07.2015
Answered phones, routed messages, and supported customer and vendor communication.
Entered data into spreadsheets and databases, maintaining current records and reports.
Coordinated office supplies, mail distribution, and inventory requests for daily operations.
Prepared correspondence, forms, and meeting materials using Microsoft Office applications.
Supported project teams by tracking deadlines, updating records, and resolving routine administrative issues.
Managed multi-line phone system routing for call handling, message delivery to staff, and customer greetings.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
Group Secretary
13 Years 10 Months
IRS | 09.1976 - 07.1990
Managed inbound phone calls, routed messages, and supported taxpayer and vendor communication.
Entered data into spreadsheets and databases, maintaining current records and reports.
Coordinated office supplies, mail distribution, and inventory requests for daily operations.
Prepared correspondence, forms, and meeting materials using Microsoft Office applications.
Supported project teams by tracking deadlines, updating records, and resolving routine administrative issues.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting taxpayers.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
Education
High School Diploma
James Logan High School | Union City, CA | 06-1969