Professional Summary
Overview
Work History
Education
Skills
Timeline

Patricia Akins

Industrial Electrical Company
Modesto,CA
39
years of professional experience

Dynamic Administrative Assistant with proven expertise at the Industrial Electrical Company, excelling in customer service and data entry. Recognized for enhancing team morale through effective communication and organizing successful events. Proficient in Microsoft Excel, I foster positive relationships while ensuring operational efficiency and supporting project deadlines.

Work History

Administrative Assistant

19 Years 3 Months
Industrial Electrical Company | 04.1996 - 07.2015
  • Answered phones, routed messages, and supported customer and vendor communication.
  • Entered data into spreadsheets and databases, maintaining current records and reports.
  • Coordinated office supplies, mail distribution, and inventory requests for daily operations.
  • Prepared correspondence, forms, and meeting materials using Microsoft Office applications.
  • Supported project teams by tracking deadlines, updating records, and resolving routine administrative issues.
  • Managed multi-line phone system routing for call handling, message delivery to staff, and customer greetings.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.

Group Secretary

13 Years 10 Months
IRS | 09.1976 - 07.1990
  • Managed inbound phone calls, routed messages, and supported taxpayer and vendor communication.
  • Entered data into spreadsheets and databases, maintaining current records and reports.
  • Coordinated office supplies, mail distribution, and inventory requests for daily operations.
  • Prepared correspondence, forms, and meeting materials using Microsoft Office applications.
  • Supported project teams by tracking deadlines, updating records, and resolving routine administrative issues.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting taxpayers.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.

Education

High School Diploma

James Logan High School | Union City, CA | 06-1969

Skills

Customer service
Data Entry
Microsoft Word
Microsoft Excel
Customer relations
Dedicated team player
Letter preparation

Timeline

Administrative Assistant

Industrial Electrical Company
04.1996 - 07.2015Read More

Group Secretary

IRS
09.1976 - 07.1990Read More

James Logan High School

High School Diploma
Read More
Patricia Akins