Patricia A. Pattee
Midlothian,VA
Summary
Detail-oriented administrative professional with extensive experience in project management and customer service. Proficient in data manipulation and documentation management, ensuring accurate inventory processes and effective communication. Dedicated to developing training materials that empower new staff and enhance team performance.
Overview
21
21
years of professional experience
Work History
Administrative Assistant/Customer Service
Allen Display & Store Fixtures
Midlothian, USA
12.2005 - 06.2026
- Managed product allocation process to align customer order quantities with actual demand, demonstrating strong understanding of data flow across NetSuite, Business Warehouse’s Inventory, Microsoft Word, Excel, Outlook, and Internet Explorer.
- Coordinated the promotional process to ensure delivery of products that fall within critical time windows, refusals/returns are properly addressed, and residual product is redeployed, which requires effective communication and coordination with internal and external parties and a strong understanding of system relationships.
- Miscellaneous responsibilities performed on a daily basis include answering phones; filing; data entry; communication between employees via IM; emails and internal intercom system.
- Answered phone calls and filed documents to maintain office organization.
- Created and updated training materials for new staff to facilitate onboarding and improve team preparedness.
Education
Graduate of Hoover High School -
Hoover High School
Glendale, CASkills
- Data management
- Office administration
- Documentation management
- Customer communication
- Customer relationship management
- Organization
- Accounts coordination
- Adaptability
- Teamwork
References
Furnished upon request
Timeline
Administrative Assistant/Customer Service
Allen Display & Store Fixtures
12.2005 - 06.2026
Graduate of Hoover High School -
Hoover High School