Patricia Armstrong
Enid,USA
Summary
Currently seeking a remote opportunity. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Seeking to leverage extensive data management expertise to drive organizational success. Authorized to work in the US for any employer
Overview
49
49
years of professional experience
Work History
Senior Accounting Administrator
Tyson Foods
Enid, OK
07.2003 - 12.2025
- Extensive experience with Microsoft Excel
- Experience with SAP
- Internal and external customer service
- Numerical data accuracy
- Ability to prioritize and manage time efficiently
- Created and maintained both electronic and physical filing systems confirming all documents were properly labeled, confidentiality and trade secret information was preserved, and supervised timely, scheduled disposal of outdated records per the corporate guidelines
- Created and sustained all spreadsheets, databases, and other records to track important data to certify highly accurate information and ease of retrieval for cross-functional teams
- Developed and implemented efficient office procedures and systems to improve workflow and increase productivity, moved all allowable files to online versions saving the plant $5000+ per year in supply costs
- Collaborated with cross-functional teams to facilitate project coordination and completion within deadlines, including Continuous Improvement and Quality Assurance to reduce errors and implement reduction of product give-away to realize operational cost savings of approximately $10,000+ per quarter
- Distributed memos or other communications internally as needed, created and distributed training materials for cross-functional teams at several plants across the local campus
Human Resources Assistant
Tyson Foods
Enid, OK
01.2003 - 07.2003
- Assisted with personnel record keeping and maintenance
- Provided customer service via phone, email, and in-person to internal and external customers
- Confirmed employment appointments with applicants
- Handled employment verification with external partners
- Assisted HR Manager with assistant tasks as requested
Registered Nurse (RN)
Mercy Medical Center / Integris Bass Baptist Hospital
Oklahoma
01.1999 - 01.2003
- Provided specialized care to neonatal patients in the Neonatal Intensive Care Unit (NICU)
- Provided specialized care to patients before, during, and after surgery
Registered Nurse (RN)
University of Maryland Medical System
Baltimore, MD
05.1987 - 04.1999
- Maintained accurate medical records and documentation of patient assessments, treatments, and outcomes
- Managed multiple priorities in a fast-paced environment while maintaining attention to detail
- Facilitated effective communication between patients/families and healthcare providers
- Demonstrated proficiency in using electronic health record systems for accurate documentation of patient information
Registered Nurse (RN)
Various Nursing Agencies
Baltimore, MD
01.1982 - 01.1987
- Provided direct patient care at various hospitals in the Baltimore area
Laboratory Accessioner
Harbor Hospital Center
Baltimore, MD
01.1978 - 01.1980
- Accurately received and logged incoming laboratory samples, ensuring proper documentation and tracking
- Collaborated with laboratory technologists to troubleshoot specimen-related issues or discrepancies
- Maintained confidentiality of patient information at all times in accordance with HIPAA guidelines
- Ensured timely delivery of test results to inpatient charts
Medical Records Clerk
Harbor Hospital Center
Baltimore, MD
04.1977 - 09.1978
- Organized and filed patient information, ensuring confidentiality and compliance with HIPAA regulations
- Assisted healthcare providers in locating specific patient information as requested
- Maintained a well-organized filing system for easy retrieval of physical documents when needed
- Maintained knowledge of current industry standards related to medical record keeping practices
Education
Nursing (Associate Degree) -
Salem College
Salem, WV05.1982
Skills
- Attention to detail
- Organizational skills
- Time management
- Cross-functional communication
- Data entry
- Sreadsheet design
- Project management
- Microsoft Excel
- Numeracy
- Technical Proficiency
- Managing patient records
- Document review (document control)
- Phone communication
- Maintaining patient confidentiality
- Order entry
- Record keeping
- Administrative experience
- Grammar Experience
- Manufacturing facility
- Analysis skills
- Medical terminology
- Master data management
- Human resources
- Productivity software
- Compliance audits & assessments
- Customer service
- Data interpretation
- Microsoft Office 365 proficiency
- Remote work experience
- Interpersonal communication
- Communication skills
- Clerical experience
- Problem-solving
- Teamwork and collaboration
- Multitasking and organization
- Analytical thinking
- MS office suite
Languages
English
Timeline
Senior Accounting Administrator
Tyson Foods
07.2003 - 12.2025
Human Resources Assistant
Tyson Foods
01.2003 - 07.2003
Registered Nurse (RN)
Mercy Medical Center / Integris Bass Baptist Hospital
01.1999 - 01.2003
Registered Nurse (RN)
University of Maryland Medical System
05.1987 - 04.1999
Registered Nurse (RN)
Various Nursing Agencies
01.1982 - 01.1987
Laboratory Accessioner
Harbor Hospital Center
01.1978 - 01.1980
Medical Records Clerk
Harbor Hospital Center
04.1977 - 09.1978
Nursing (Associate Degree) -
Salem College
Upper secondary education
- Associate's degree
- High school diploma or GED