Robert Fernandez
San Francisco,CA
Summary
Dynamic and adaptable Senior Accounting Administrator with a proven track record at Norman S. Wright Mechanical Equipment Corp., excelling in data analysis and effective communication. Demonstrated ability to enhance team performance and customer satisfaction through exceptional problem-solving and multitasking skills. Achieved significant improvements in payment processing efficiency and customer relations.
Overview
18
18
years of professional experience
Work History
Senior Accounting Administrator
Norman S. Wright Mechanical Equipment Corp.
Brisbane
10.2018 - Current
- Have a strong general knowledge of the Infor application, FACTS.
- Served as primary contact ensuring timely lien waivers.
- Set up new customers (cash/terms) and vendor customers when requested.
- Issued preliminary notices to the general contractors and owners via certified mail.
- Processed and received incoming vendor invoices.
- Created credit/debit (rebill) memos for adjusting errors.
- Generated cash receipt journals, register reports, and applied checks, credit cards, and ACH payments daily.
- Frequently collected payments from regional customers through email, phone, or via the CenPOS payment gateway (A.P.).
Restaurant Supervisor
Crowne Plaza San Francisco Airport
Burlingame
03.2018 - 09.2018
- Oversee all aspects of the restaurant in terms of staff, suppliers, cleanliness, and safety.
- Monitored employees daily, and confronted individuals regarding absenteeism and punctuality.
- Signed and organized invoices when suppliers delivered restaurant shipments.
- Ensured guest satisfaction for our guests when they dine in the restaurant.
- Prepared daily reports to maintain strong communication with the higher executives.
Shift Manager & New Restaurant Opening Trainer
Buffalo Wild Wings
Daly City
11.2012 - 12.2017
- Directed employees through daily restaurant routines and procedures.
- Performed the opening and closing duties of the restaurant.
- Negotiated with customers, ensuring customer satisfaction.
- Trained newly hired line cooks to open and close the kitchen.
- Displayed strong leadership skills and teamwork throughout operations.
Deli Clerk
Safeway
San Francisco
10.2008 - 09.2011
- Answered customers' questions and located items within the store.
- I rang up customers at the deli register when the regular lines were long.
- Stocked and displayed deli aisle from daily shipment during opening shifts.
- Removed and recorded expired deli products on the shelf (inventory/ various reports).
- Kept the workplace clean before closing the shift.
Cashier & Tapioca Drink Maker
Tapioca Express
Daly City
08.2006 - 05.2008
- Answered customers' questions and received feedback from customers.
- Kept the workplace clean
- Provided the customers with food and drinks.
- Handled the cash register and accounted for the money during designated periods.
- Performed opening and closing duties of the store.
Education
Bachelor's Degree - Business Management
San Francisco State University
San Francisco12.2017
Associate's Degree - Liberal Arts
Skyline College
San Bruno05.2009
Skills
- Professionalism
- Reliability
- Adaptability
- Team player
- Problem-solving abilities
- Communication skills
- Effective time management
- Multitasking
- Microsoft Word and Excel
- Ability to work under pressure
- Data Analysis
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Senior Accounting Administrator
Norman S. Wright Mechanical Equipment Corp.
10.2018 - Current
Restaurant Supervisor
Crowne Plaza San Francisco Airport
03.2018 - 09.2018
Shift Manager & New Restaurant Opening Trainer
Buffalo Wild Wings
11.2012 - 12.2017
Deli Clerk
Safeway
10.2008 - 09.2011
Cashier & Tapioca Drink Maker
Tapioca Express
08.2006 - 05.2008
Bachelor's Degree - Business Management
San Francisco State University
Associate's Degree - Liberal Arts
Skyline College
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