Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Ayala

Miami,FL

Summary

Dynamic and results-driven Account Executive with a proven track record in digital and print advertising sales. Adept at developing and maintaining client relationships, driving revenue growth, and exceeding sales goals in a high-performance environment. Seeking a challenging position as an Account Executive, leveraging expertise in luxury market sales and passion for delivering innovative advertising solutions.

Overview

3
3
years of professional experience

Work History

Sales Representative

Chewy.com
07.2023 - Current
  • Implemented data-backed storytelling and recommendations, creating compelling sales strategies to engage clients and drive advertising sales.
  • Collaborated with cross-functional teams to develop and execute local marketing initiatives, enhancing company's market presence and driving revenue growth.
  • Maintained current and informative CRM database, ensuring accurate client information and effective communication with clients and internal stakeholders.
  • Utilized expertise in Google Docs and Excel, enhancing efficiency and accuracy in managing sales data and client interactions.

Customer Service Chat Representative

Chewy.com
12.2020 - 07.2023
  • Played pivotal role in Hyper project, utilizing Confluence, Jira, Figma, and Excel extensively for project planning, collaboration, design, and data
    analysis.
  • Provided exceptional customer service to online customers, addressing
    inquiries and resolving issues promptly and effectively.
  • Demonstrated excellent communication skills and product knowledge to
    assist customers in making informed purchasing decisions.
  • Collaborated with cross-functional teams to ensure seamless customer
    experience and maintain high customer satisfaction ratings.

Education

Bachelor of Arts - Business Administration

Florida International University
10.2019

Skills

  • Proven track record of sales success with high close ratio in performance-driven culture
  • Expertise in digital and print advertising sales, with ability to develop multi-platform sales/marketing programs
  • Strong written and verbal communication skills, with focus on persuasive articulation and client engagement
  • Proficiency in Google Docs and Excel, enhancing efficiency in managing sales data and client interactions
  • Exceptional organizational skills, attention to detail, and ability to manage forecasts and achieve revenue goals
  • Team player with ability to work in fast-paced environment, consistently striving to exceed goals and push revenue expectations
  • Resourceful and self-motivated, with ability to hit ground running and manage existing clients while cultivating new business opportunities

Timeline

Sales Representative

Chewy.com
07.2023 - Current

Customer Service Chat Representative

Chewy.com
12.2020 - 07.2023

Bachelor of Arts - Business Administration

Florida International University

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Patricia Ayala