PATRICIA BARNES
Southfield
Summary
Detail-oriented Processor II skilled in data entry and validation. Quality-focused and reliable in completing accurate work surpassing performance expectations. Stays ahead of demand with great multitasking and time management abilities.
Overview
25
25
years of professional experience
Work History
Processor II
Beaumont hospital
Dearborn, MI
07.2017 - Current
- Work independently by learning how to manage different types of processing requests.
- Identify and label specimens according to protocols.
- Receive and inspect incoming specimen products per day.
- Completed basic repairs to restore the performance of a Robotic machine.
- Oversee and delegate staff tasks according to schedule
Certified Phlebotomist
Detroit Medical Center
detroit, Michigan
01.2013 - 07.2017
- Completed accurate labels, paperwork, and system records updates with patients' sample information and personal details.
- Gathered blood samples from patients for tests and transfusions.
- Upheld data security and compliance with HIPAA protocols through multiple identification points and document verification.
- Minimized patients' discomfort with good use of physical techniques and conversational skills.
- Collected blood from veins using vacuum tube, syringe or butterfly venipuncture methods.
- Conducted tests such as blood counts with heel or finger stick capillary draws.
- Verified matching tube, patient and test information, carefully checking all details at each stage.
- Protected team members and patients with proper aseptic, biohazard and disposal techniques.
Phlebotomist
Detroit Bio Lab
taylor, mi
03.2008 - 06.2013
- Helped physicians' offices with diagnostic needs by prioritizing urgent tests.
- Gathered blood samples from patients for tests and transfusions.
- Answer phones and set appointment
- Received pre-collected specimens and prepared diverse types of collections for on- and off-site testing.
- Secured information by following HIPAA requirements
- Conducted tests such as blood counts with heel or finger stick capillary draws.
Senior Credit Consultant
Asset Acceptance
Macomb, MI
03.2001 - 06.2013
- Analyzed customer credit feasibility according to established standards and company policy.
- Evaluated credit records and payment histories to determine credit eligibility.
- Maintained charge and payment records for customer accounts.
- Drafted and mailed charge statements to account holders.
- Communicated with supervisors to escalate issues and resolve complex errors.
- Reported credit approvals and denials to credit reporting agencies.
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.
- Enhanced customer satisfaction with fast, knowledgeable service.
Education
Associates of Arts - undefined
Wayne County Community College
detroit, Michigan06-2017
Bachelor in Science - undefined
Oakland Community College
Southfield, MI06-2023
Skills
- Data analysis
- Process auditing
- Computer experience (Windows, Word, Excel), outstanding interpersonal, organizational and customer
- Quality assurance
- Organize supplies
- Specimen processing
- Written communication
Timeline
Processor II
Beaumont hospital
07.2017 - Current
Certified Phlebotomist
Detroit Medical Center
01.2013 - 07.2017
Phlebotomist
Detroit Bio Lab
03.2008 - 06.2013
Senior Credit Consultant
Asset Acceptance
03.2001 - 06.2013
Associates of Arts - undefined
Wayne County Community College
Bachelor in Science - undefined
Oakland Community College