Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Generic
Open To Work

Patricia Benavides

San Antonio

Summary

Detail-oriented Medical Insurance Collector with proven expertise in claims analysis and denial management. Strong problem-solving skills enhance claim resolution strategies, ensuring timely insurance verification and compliance.

Overview

14
14
years of professional experience

Work History

Medical Insurance Collector

Deer Oaks Mental Health Associates
San Antonio
03.2022 - 06.2024

Produced comprehensive analyses of failed, rejected claims, and Medicaid pending cases.
Oversaw collections across five states, specializing in unbilled claims and self-pay oversight.
Enhanced claim resolution strategies through denial examination.
Facilitated timely correspondence and addendum report generation for clear insurance verification.

Business Office Payment Poster

Urology San Antonio
San Antonio
07.2019 - 03.2022

Accurately posted electronic and manual payments.
Resolved variances by reconciling accounts receivable ledger.
Initiated refunds for carriers and patients following identification of overpayments.

Insurance Collection Specialist

Focal Point Vision
San Antonio
10.2018 - 07.2019

Analyzed rejection patterns and denials from aging reports to enhance processes.
Monitored accounts for compliance with payment plans, flagging noncompliant accounts.
Identified trends in denial reasons to implement process improvements.

Medical Insurance Specialist

Center For Orthopedic Surgery and Sports Medicine
San Antonio
02.2018 - 10.2018

Facilitated correspondence from insurance companies, verifying insurance details and processing claims efficiently

Payment Poster

South Texas Oncology and Hematology
San Antonio
08.2016 - 10.2017

Posted payments electronically and manually with precision, reconciled accounts receivable ledger to verify payments and address variances, detected overpayments and processed refunds for insurance carriers and patients.

Financial Account Specialist

Gastroenterology Consultants of San Antonio
San Antonio
06.2014 - 08.2016

Oversaw patient collections and managed appeals to reduce denials and optimize revenue.
Executed insurance verification processes for accurate billing and prompt payments.
Developed structured payment plans to accommodate patient needs and boost collections.

Billing Specialist/Front Office Lead

In Focus Eyecare Center
San Antonio
05.2010 - 06.2014

Supervised front office staff, specializing in billing for physician and optical services.
Contributed to payroll activities, ensuring precision in employee remuneration.
Administered office inventory, maintaining sufficient stock levels for operations.
Coordinated credentialing tasks to align with compliance requirements.

Education

Medical Assistant Certificate - Medical Assistant Course

National Education Center
San Antonio
08-1989

High School Diploma -

Memorial High School
San Antonio
06-1988

Skills

  • Claims analysis and denial management
  • Payment posting and A/R reconciliation
  • Insurance verification and compliance monitoring

Languages

English
Native/ Bilingual

Work Preference

Job Search Status

Open to work

Work Type

Part Time

Location Preference

On-SiteRemoteHybrid

Salary Range

$2/hr - $20/hr

Timeline

Medical Insurance Collector

Deer Oaks Mental Health Associates
03.2022 - 06.2024

Business Office Payment Poster

Urology San Antonio
07.2019 - 03.2022

Insurance Collection Specialist

Focal Point Vision
10.2018 - 07.2019

Medical Insurance Specialist

Center For Orthopedic Surgery and Sports Medicine
02.2018 - 10.2018

Payment Poster

South Texas Oncology and Hematology
08.2016 - 10.2017

Financial Account Specialist

Gastroenterology Consultants of San Antonio
06.2014 - 08.2016

Billing Specialist/Front Office Lead

In Focus Eyecare Center
05.2010 - 06.2014

Medical Assistant Certificate - Medical Assistant Course

National Education Center

High School Diploma -

Memorial High School
Patricia Benavides