Patricia Benti

• Maintained detailed records of calls and messages to ensure effective communication across departments.
• Assisted in training new staff on switchboard operations and hospital communication protocols.
• Streamlined administrative tasks such as message-taking and appointment scheduling for increased productivity across multiple departments.
• Supported company initiatives by participating in cross-training opportunities, expanding skill set beyond switchboard operation duties.
• Demonstrated flexibility in adjusting work schedule to cover shifts during periods of high call volume or staff shortages, maintaining seamless phone coverage at all times. Admitted Patients into the Emergency Room. Got Signature to treat.

Nurses duties. All caregiver aspects. Vitals, Medications, 3 meals & snacks, Showers & Peri-care, Laundry, Cleaning, mopping, vacuuming, answer phone.

Certified Nurses Assistant. Care for patients Peri-care/Showers! Dressing, clean diapers, escort to cafeteria for meals. Vitals.

• Provided warm and professional greeting to all visitors and callers.
• Managed multi-line phone system, efficiently directing calls to appropriate departments.
• Maintained organized reception area, ensuring a welcoming environment for guests.
• Assisted with scheduling appointments and managing calendars for staff members. Took patients to treatment Rooms.

• Provided warm and professional greeting to all visitors and callers.
• Managed multi-line phone system, efficiently directing calls to appropriate departments.
• Maintained organized reception area, ensuring a welcoming environment for guests.
• Assisted with scheduling appointments and managing calendars for staff members. Took patients to treatment Rooms.

Handled all incoming & outgoing (deceased) patient medical records. Created Careplans & Flowsheets for all staff. Worked with Coroners, Families, Doctors, all staff. Called Swedish, Harborview & Universty Hospitals for new patients to be transported to Terrace View. Phones, Fax, Filing.