Patricia Boner
Jacksboro,TX
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
19
19
years of professional experience
Work History
Carhop Server
Sonic Drive In Restaurant
Bridgeport, Texas
07.2021 - Current
- Delivered food and beverages to customers in a timely manner.
- Maintained cleanliness of dining area and service stations.
- Assisted customers with menu selections and special requests.
Grill Cook
Crowley Green Frog Restaurant
Bridgeport, TX
10.2019 - 07.2020
- Reviewed quality standards and verified continuous application throughout kitchen environment.
- Cooked all food to order ensuring adherence to company quality standards.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Distributed prepared food to servers in efficient manner.
Store Manager in Training
Allsup's Convenience Stores Inc.
Bridgeport, TX
07.2014 - 06.2018
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
- Oversaw team development according to industry service standards to further customer loyalty.
- Organized schedules, workflows and shift coverage to meet expected business demands.
Store Receiver
Brookshire's Food & Pharmacy
Bridgeport, TX
01.2012 - 06.2014
- Determined best shipping method for materials, considering shipping procedures, routes and rates.
- Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
Store Manager
Allsup's Convenience Stores Inc.
Bridgeport, TX
08.2006 - 12.2011
- Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
- Coached and empowered employees by creating and sharing motivational vision plans.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
Education
High School Diploma -
Sam Houston High School
Arlington, TXSkills
- Customer Service
- Financial overage analysis
- Cash management
- Scanner operations
- Cash drawer balancing
- Payment processing
- Product Organization
- Merchandise restocking
- Product Knowledge
- ID verification
- Training and mentoring
- Loss prevention
- Sales
- Flexible Schedule
Education and Training
other
Timeline
Carhop Server
Sonic Drive In Restaurant
07.2021 - Current
Grill Cook
Crowley Green Frog Restaurant
10.2019 - 07.2020
Store Manager in Training
Allsup's Convenience Stores Inc.
07.2014 - 06.2018
Store Receiver
Brookshire's Food & Pharmacy
01.2012 - 06.2014
Store Manager
Allsup's Convenience Stores Inc.
08.2006 - 12.2011
High School Diploma -
Sam Houston High School