PATRICIA BROCKOB

Reliable and dedicated information technology expert seeking employment where I can put my many years of IT experience to good use assisting a top-notch company.

Receptionist for very busy endocrinology/diabetes office with four physicians and four nurse practitioners averaging up to 175 patients per day. Check-in, check-out, scanning documents, scheduling appointments, answering phone calls and assisting patients where needed. Newly trained on the EPIC system. Over 19 years of professional IT experience. Skilled in information systems troubleshooting, testing, documentation, internal control procedures, hardware and software installation, technical support, and network administration. Well-developed communication with the ability to work well independently and as part of a team, developing effective client relations, providing superior client service and satisfaction. References upon request.