Patricia Broome
Colorado Springs,CO
Summary
Detail-oriented Account Manager with 10 years of comprehensive experience managing employer-client relationships and developing new business deals with a concentration on data entry and management. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
9
9
years of professional experience
Work History
Account Manager
Creative Digital Marketing
Colorado Springs, CO
08.2014 - 06.2022
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Negotiated contracts with clients to maximize profitability.
- Conducted market research to identify potential customers.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of all customer interactions in the CRM system.
- Prepared monthly financial statements for each account.
Academic Advisor
Corinthian Colleges
Colorado Springs, CO
01.2013 - 05.2014
- Provided academic advisement to students on degree requirements, course selection and university policies.
- Created individualized academic plans for each student to help them reach their educational goals.
- Maintained accurate records of student progress towards graduation.
- Assisted in the development and implementation of orientation programs for new students.
Education
Bachelor of Arts - Organizational Communication
University of Colorado At Colorado Springs
Colorado Springs, CO05.2012
Skills
- Account Management
- Customer Service
- Client Relationship Management
- Account Servicing
- Lead Prospecting
- Verbal and Written Communication
- CRM Systems
- Database Management
- Excellent Communication Skills
Timeline
Account Manager
Creative Digital Marketing
08.2014 - 06.2022
Academic Advisor
Corinthian Colleges
01.2013 - 05.2014
Bachelor of Arts - Organizational Communication
University of Colorado At Colorado Springs
Additional Information
- Lived and worked in Scotland for 7 years in finance and banking as I have dual citizenship in the United Kingdom.
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