Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Brown

Centerville,IN

Summary

Office Manager with a strong track record in document management and compliance auditing. Skilled in handling sensitive documentation and conducting training sessions to enhance operational efficiency and maintain confidentiality.

Overview

13
13
years of professional experience

Work History

Office Manager and Assistant to the President

Doan & Mills Funeral Home
Richmond, IN
05.2021 - Current
  • Ensured compliance by handling sensitive documentation with precision and confidentiality.
  • Assisted families in arrangements, delivering compassionate support throughout the process.
  • Managed communication channels, including phone calls, emails, mail routing, and courier coordination.
  • Monitored accounts receivable/payable to guarantee invoice and payment accuracy.
  • Conducted training sessions for new hires on office protocols and procedures.
  • Reviewed contracts meticulously, verifying details prior to company approval.

Branch Office Administrator

Edward Jones
Louisville, KY
10.2016 - 05.2021
  • Streamlined daily office operations to enhance workflow efficiency.
  • Produced letters, meeting notes, presentations, and spreadsheets for effective communication.
  • Promptly addressed customer inquiries through telephone and email channels.
  • Cultivated partnerships with investors to successfully raise capital and strengthen stockholder relationships.

School Bus Driver/New Driver Trainer

Jefferson County Public Schools
Louisville, KY
05.2012 - 10.2016
  • Ensured student safety during daily bus routes and loading procedures.
  • Assisted in training new drivers on operational protocols and safety measures.
  • Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
  • Acquired and maintained certification in basic first aid and CPR.
  • Delivered comprehensive training programs for new drivers and school bus operations.

Education

High School Diploma -

North Vigo High School
Terre Haute, IN
05-1979

Skills

  • Document management and office administration
  • Compliance auditing and contract review
  • Financial oversight
  • Customer relationship management

Timeline

Office Manager and Assistant to the President

Doan & Mills Funeral Home
05.2021 - Current

Branch Office Administrator

Edward Jones
10.2016 - 05.2021

School Bus Driver/New Driver Trainer

Jefferson County Public Schools
05.2012 - 10.2016

High School Diploma -

North Vigo High School

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Patricia Brown