Summary
Work History
Education
Skills
Timeline
Generic

Patricia Caiazza

Customer Service/Office/Part Time
Salisbury,NC

Summary

Dedicated Customer Service . Successfully works as part of team to reach personal and business goals.

Experience in accounting and client advocacy work

Skilled at interacting with customers of all backgrounds,polite, respectful and courteous

Committed to providing total quality work

Sensitive, caring and professional attitude

Dependable, committed to holding highest ethical standards and maintaining customer trust., With extensive experience in customer service. Highly organized professional establishes relationships with customers. . Motivated individual with experience in customer service. Understanding customer needs.

Work History

Customer Advocate

Family Crisis Council of Rowan County
Salisbury , NC
09/15/16 - 04/11/23
  • Offered support to clients by listening and suggesting coping strategies
  • Onboarded program participants and kept documentation and records
  • Worked with team members to coordinate effective solutions for client support
  • Performed routine cleaning and sanitation, kept bedding stocked
  • Followed all safety and confidentiality protocols

Merchandise Customer Assistant

Family Dollar
Salisbury , NC
09/15/19 - 02/01/20
  • Keep all merchandise neat and in order
  • Answered questions
  • Directed customers
  • Kept isles clean
  • Put returns back in order

Payroll and Tax Accountant

Goodyear Tire
Charlotte , NC
06/01/93 - 10/31/20
  • Verified attendance, hours worked and pay adjustments
  • Set up garnishments
  • Processed and issued employee paychecks and statement of earnings
  • Computed wages and deductions and entered data into computer
  • Processed paperwork for new employees and entered information into payroll system
  • Prepared and balanced period-end reports

Sales Associate

Kohls Department Store
Salisbury , NC
07.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma -

Erasmus Hall HS
Brooklyn, NY
06.1969

Skills

  • Polite Respectful Responsible Efficient
  • Flexibility Communication Documentation
  • Attention to Detail Adaptability
  • Verbal and Written Communication
  • Customer Data Confidentiality
  • Multitasking and Prioritization
  • Responsible, hardworking
  • Creative Problem Solving

Timeline

Sales Associate

Kohls Department Store
07.2023 - Current

High School Diploma -

Erasmus Hall HS

Customer Advocate

Family Crisis Council of Rowan County
09/15/16 - 04/11/23

Merchandise Customer Assistant

Family Dollar
09/15/19 - 02/01/20

Payroll and Tax Accountant

Goodyear Tire
06/01/93 - 10/31/20

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Patricia CaiazzaCustomer Service/Office/Part Time