Patricia Capps
Huntsville,AL
Summary
Proven Medical Referral Specialist from Rheumatology Associates of North Alabama, adept in HIPAA Compliance and fostering strong relationships, streamlined referral processes by significantly reducing errors. Skilled in insurance verification and referral coordination, demonstrating a commitment to high-quality patient care and efficient service delivery. Professional with robust experience in healthcare coordination and patient support. Adept at streamlining referral processes, ensuring compliance, and enhancing patient care. Strong focus on collaboration, problem-solving, and adapting to changing priorities. Skilled in medical terminology, insurance verification, and electronic health records management. Reliable team player committed to achieving optimal outcomes.
Overview
22
22
years of professional experience
Work History
Medical Referral Specialist
Rheumatology Associates of North Alabama
11.2013 - Current
- Scheduled appointments with specialists on behalf of clients.
- Maintained comprehensive records of referrals, allowing for seamless communication between primary care physicians and specialists.
- Developed strong relationships with specialist offices, fostering collaboration in providing high-quality patient care.
- Coordinated with medical staff and patients to find cost-effective options for services.
- Built professional relationships with service providers.
- Obtained prior authorization for [Type] procedures.
- Contributed to a positive work environment by actively participating in team meetings, offering constructive feedback, and sharing best practices for efficient referral management.
- Communicated effectively with medical professionals at various levels within the organization to provide accurate information regarding patient needs and preferences during specialty consultations.
- Ensured compliance with healthcare regulations by accurately documenting all referral activities and maintaining up-to-date knowledge on industry standards.
- Streamlined the referral process for increased accuracy, resulting in a significant reduction of errors and delays.
- Entered [Type] data using [Software] to document referrals and results.
Retail/Popcorn Cook
Whats Poppin'
08.2011 - 10.2013
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Preschool Teacher
Latham Methodist Church
09.2002 - 05.2010
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Education
No Degree - Communications/Radio & Television Production
University of South Alabama
Mobile, ALSkills
- HIPAA Compliance
- Insurance Verification
- Appointment Scheduling
- Healthcare regulations
- Referral Coordination
- Strong Organization
Timeline
Medical Referral Specialist
Rheumatology Associates of North Alabama
11.2013 - Current
Retail/Popcorn Cook
Whats Poppin'
08.2011 - 10.2013
Preschool Teacher
Latham Methodist Church
09.2002 - 05.2010
No Degree - Communications/Radio & Television Production
University of South Alabama
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