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Retirement Plan Operations Specialist

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Associate Principal Engineer

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Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Resourceful and proactive professional with a strong attention to detail and flexible approach to solving routine and complex problems. Demonstrated success in administering benefits, building up employee satisfaction and coordinating paperwork. Proficient in managing program updates, enrollment periods and plan negotiations.

Well- qualified Benefits and Payroll Administrator who manages the company's benefit program and processes payroll accurately and on time. Multi-tasking and customer service will be at the heart of my day-to-day work, ensuring employees' questions and concerns are promptly answered while maintaining regular payroll entries. Competent in maintaining employee files, managing benefit and payroll data, and handling tight deadlines. Professional and discrete, respecting the privacy of both the employees and the company and will always ensure confidentiality.

 Experienced and self-motivated Human Resources Professional with eight years of industry experience to include Benefits Administration, Full Cycle Recruiting, Employee Relations, Performance Management, and Payroll Processing. Benefits include Medical, Dental, Pharmacy, Retiree Benefits, Defined Contribution and Defined Benefit Plans. Proficient in DEI initiatives, Interpreting Disability Policies, Human Resources Law, Processing Weekly, Bi-Weekly, Semi-Monthly and Monthly Payrolls, Reviewing/Interpreting/Implementing New Vendors from Request for Proposals (RFPs), ERISA Law, PPACA, and many other positive strong qualities. 

Patricia Chan Sam

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Benefits Administrator

Merchandising

Call Center Agent (Remote Work/Flexible Hours)

Office Assistant

Cashier

CSR- Team member/Cashier

Debt Consolidation Officer

Credit Lending Bureau Analyst, Call Center Agent

CSR- Call Center Agent (Liaison)

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High School Diploma -

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Benefits Administrator

Call Center Agent (Remote Work/Flexible Hours)

Merchandising

Office Assistant

Cashier

CSR- Team member/Cashier

Debt Consolidation Officer

Credit Lending Bureau Analyst, Call Center Agent

CSR- Call Center Agent (Liaison)

High School Diploma -

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