Patricia Council
New Kensington,PA
Summary
Dedicated residential advisor with experience supporting daily routines, meal coordination, housekeeping, and behavioral support in group living settings. Skilled in team collaboration, confidential recordkeeping, and accurate incident documentation. Focused on maintaining safe, respectful environments through steady communication and dependable supervision.
Overview
20
20
years of professional experience
Work History
House mother
Genesis of Pittsburgh
Bellevue, PA
08.2018 - Current
- Monitored resident behavior and de-escalated conflicts through supportive redirection, fostering a harmonious community.
- Coordinated daily meals, housekeeping, and laundry for residential living spaces, ensuring a supportive environment.
- Supported resident routines at Genesis of Pittsburgh with consistent structure and care.
- Kept common areas and bedrooms clean and safe throughout the home.
Resident Advisor
Womanspace East
Pittsburgh, Pennsylvania
08.2008 - 08.2018
- Coordinated communication with counselors, case managers, and support staff.
- Responded to emergencies using calm judgment and approved procedures.
- Supported residents at Womanspace East with daily guidance and supervision.
- Monitored living areas for safety, order, and policy compliance.
- Documented resident concerns, incidents, and shift notes accurately.
- Maintained confidential records and protected resident information.
- Ensured compliance with house rules to promote order and harmony among residents. while preserving respectful resident relationships.
Resident advisor
Bethlehem
Pittsburgh, Pennsylvania
02.2007 - 08.2008
- Led intake and orientation for new residents at shelter facility.
- Assisted residents with daily living needs and conducted emotional check-ins to foster well-being.
- Enforced house policies while maintaining a respectful shelter environment.
- Cultivated strong relationships with residents and staff through regular interactions. with residents and fellow staff.
- Monitored building entrances and exits during peak hours of activity while enforcing visitor policies.
- Documented incidents, concerns, and shift notes in case records.
- Actively participated in departmental training sessions designed to increase knowledge base of RA role expectations.
Education
Associate of Arts - Court Reporting
Community College of Allegheny County
Pittsburgh, PA06-2005
Associate of Science - Surgical Technician
Connley
Pittsburgh, PA01-2005
Skills
- Resident supervision
- Behavioral assistance
- Intake assessments
- Incident reporting
- Safety monitoring
- Nutritional planning
- Facility management
- Confidential documentation
- Clear communication
- Team collaboration
- Problem solving
- Safety awareness
Timeline
House mother
Genesis of Pittsburgh
08.2018 - Current
Resident Advisor
Womanspace East
08.2008 - 08.2018
Resident advisor
Bethlehem
02.2007 - 08.2008
Associate of Arts - Court Reporting
Community College of Allegheny County
Associate of Science - Surgical Technician
Connley