PATRICIA A. COFLIN
Appomattox,VA
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
25
25
years of professional experience
Work History
Pricebook Manager, Marketing, Inventory Specialist
Heas Energy, LLC
05.2020 - 04.2025
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Imputed Invoices and adjust pricing with margins
- Imputed new items for pricebook to scan correctly and adjust markdowns for any promotions.
- Followed all company policies and procedures to deliver quality work.
- Optimized inventory management, minimizing waste and reducing costs.
Store Manager, Apple Market
GPM Investments
06.2009 - 12.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Tri-Tech Laboratories
03.2006 - 05.2009
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Oversaw five running production lines for labeling bottles
- Organized each running line per customers orders.
Sales Associate
Michaels Arts and Crafts Store
10.2003 - 12.2004
Customer Service Rep
Startek
07.2004 - 09.2004
Internship
Coleman-Adams Construction Company
04.2002 - 06.2002
Typist
Your Message Board
03.2001 - 07.2001
Cashier
Dollar Duz It
08.2000 - 05.2001
Cashier
Video 2000
11.1999 - 07.2000
Education
Associate of Applied Science - Computer Applications
Miller-Motte Technical College
VA06-2002
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Complex Problem-solving
- Documentation and reporting
- Customer relationship management (CRM)
- Policy implementation
- Coaching and mentoring
Timeline
Pricebook Manager, Marketing, Inventory Specialist
Heas Energy, LLC
05.2020 - 04.2025
Store Manager, Apple Market
GPM Investments
06.2009 - 12.2019
Tri-Tech Laboratories
03.2006 - 05.2009
Customer Service Rep
Startek
07.2004 - 09.2004
Sales Associate
Michaels Arts and Crafts Store
10.2003 - 12.2004
Internship
Coleman-Adams Construction Company
04.2002 - 06.2002
Typist
Your Message Board
03.2001 - 07.2001
Cashier
Dollar Duz It
08.2000 - 05.2001
Cashier
Video 2000
11.1999 - 07.2000
Associate of Applied Science - Computer Applications
Miller-Motte Technical College
Similar Profiles
Denise L. MelloDenise L. Mello
Contract Analyst, Sr. Transaction Management at EDF Energy – BP Energy Retail Company Operations LLCContract Analyst, Sr. Transaction Management at EDF Energy – BP Energy Retail Company Operations LLC
Srinivas Raju IndukuriSrinivas Raju Indukuri
Chief Mechanic at KCA DEUTAG Energy LLC & Dalma Energy LtdChief Mechanic at KCA DEUTAG Energy LLC & Dalma Energy Ltd
Sarah RoemerSarah Roemer
Customer Service Representative at Flyers Energy, LLCCustomer Service Representative at Flyers Energy, LLC
Emmy SpinnerEmmy Spinner
Medical Receptionist/Certified Medical Assistant at CHP Workplace Health/ PTC Wellness CentersMedical Receptionist/Certified Medical Assistant at CHP Workplace Health/ PTC Wellness Centers
Amanda TasconeAmanda Tascone
Medical Records and Medical Supply Director at Guggenheimer Health and RehabMedical Records and Medical Supply Director at Guggenheimer Health and Rehab