Engaged customers through personalized service and product recommendations.
Managed inventory levels, ensuring product availability and organization.
Processed sales transactions accurately using point-of-sale systems.
Advised customers on the latest product features and benefits.
Administrator
The Country Club at Deer Run
Casselberry, Florida
09.2003 - 07.2006
Managed daily administrative operations at a premier country club facility.
Coordinated member events to enhance community engagement and participation.
Processed membership applications and maintained accurate records for compliance.
Performed data entry tasks into computer databases from paper documents.
Answered incoming calls and responded to customer inquiries.
Maintained filing system for important documents such as contracts and invoices.
Followed up with customer accounts to resolve unpaid or past due accounts.
Monitored payroll, credit card purchases and invoicing to prevent financial errors.
Prepared reports on various projects for management review.
Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
Salesperson
72 Hour Blinds
Oviedo, Florida
01.2000 - 06.2003
Assisted customers in selecting window treatments and design options.
Provided product knowledge to enhance customer purchasing decisions.
Developed client relationships through personalized service and follow-ups.
Developed key customer relationships to increase sales.
Educated customers about products and services offered by the company.
Assisted customers in selecting appropriate products or services for their needs.
Performed regular follow-ups with clients to ensure satisfaction with purchases.
Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
Self Employed
Window Expression Inc
Oviedo, Florida
02.1993 - 12.1998
Completed day-to-day duties
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Exceeded customer satisfaction by finding creative solutions to problems.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Recognized by management for providing exceptional customer service.
Completed day-to-day duties accurately and efficiently.
Education
Edgewater High School
College Park, FL
Skills
I have over 20 years of experiences in the window treatment industry Measuring windows, reviewing products with customers and ordering them I also have experiences in invoicing, payroll, accounts payable and receivable