Patricia Da Costa
Palm Coast,FL
Summary
Secure a working position where I can apply my knowledge and skills to help the company to achieve its goals.
Overview
14
14
years of professional experience
Work History
Teller
PNC Bank, NA
Palm Coast, Florida
10.2024 - Current
- Welcoming customers entering the branch in a warm & professional manner
- Receiving deposits, credit card/loan payments from customers
- Withdrawals of money from customers accounts
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Performed daily reconciliation of teller drawer within established limits.
- Followed up on requests from customers in a timely manner.
- Balanced cash drawers on a daily basis.
- Delivered exceptional service to customers in person or over telephone.
- Maintained accurate records of all transactions for compliance purposes.
Delivery Driver
DoorDash
Palm Coast, USA
04.2023 - 10.2024
- Driving
- Handling Order in the app
- Pick up orders from stores
- Deliver orders to customers location
- Good Customer Communication
Universal Banker/Teller
Santander Bank
North Arlington, USA
09.2014 - 08.2022
- Welcoming customers entering the branch in a warm & professional manner
- Receiving deposits, credit card/loan payments from customers
- Withdrawals of money from customers accounts
- Developing a rapport with customers
- Opening/Closing accounts, updates on customer profiles
- Helped customers with loans and credit cards applications
- File/Organize customers documents/files
- ATM cash counts
After School Social Worker
La Casa de Don Pedro
Newark, USA
09.2013 - 09.2014
- Abandoned and abused children case management
- Parents assistance
- Assess children needs, situations & strengths
- Provide services & assistance to improve social and psychological functioning of children and their families
- Maximize family well-being and academic functioning of children
Cashier
Seabra Foods Supermarkets
Newark, USA
01.2011 - 07.2013
- Receive payments from customers for goods sold
- Recording daily transactions using customized software
- Maintaining inventories and stock
- Preparing groceries deliveries
- Developing a rapport with customer
Education
Associate Degree - Human Resources
Essex County College
Newark, NJ01.2014
High School Diploma -
East Side High School
Newark, NJ06.2009
Skills
- Detail Oriented
- Fast Learner
- Experience in Customer Service
- Great Communication Skills
- Ability to receive payments from customers in exchange of goods
- Ability to accurately count cash
- Knowledge of different modes of payments including cash, and credit card
- Ability to assist customers with transactions and purchases
- Ability to build business rapport with customers
- Merchandise Restocking
- Knowledge in Banking Transactions
- Clean Driving Record
- Knowledge of Apple Maps/Google GPS System
- Drawer balancing
- Cash handling
Languages
- English
- Portuguese
- Spanish
Timeline
Teller
PNC Bank, NA
10.2024 - Current
Delivery Driver
DoorDash
04.2023 - 10.2024
Universal Banker/Teller
Santander Bank
09.2014 - 08.2022
After School Social Worker
La Casa de Don Pedro
09.2013 - 09.2014
Cashier
Seabra Foods Supermarkets
01.2011 - 07.2013
Associate Degree - Human Resources
Essex County College
High School Diploma -
East Side High School