Patricia Danner
Chesterfield
Summary
Experienced with venipuncture techniques and patient interaction, enhancing phlebotomy process. Utilizes sterile protocols and patient communication to ensure safety and comfort. Knowledge of healthcare regulations and teamwork aids in providing reliable and efficient service.
Overview
7
7
years of professional experience
Work History
Phlebotomy Specialist
University of Michigan – Michigan Medicine
01.2023 - Current
- Work in ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.
- Obtain specimens using phlebotomy, alternate access device, dermal puncture and heel stick (newborn).
- Utilized electronic medical record systems effectively for accurate documentation of all phlebotomy procedures performed on patients.
- Maintained a clean and safe work environment, adhering to infection control protocols and best practices.
- Built strong relationships with patients through clear communication and empathetic care during blood draws.
- Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests.
- Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers.
- Collected and processed blood samples for laboratory testing, ensuring compliance with safety protocols.
- Trained and mentored new staff on best phlebotomy practices and procedures.
Phlebotomist
Troy Internal Medicine
04.2022 - 01.2023
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Draws blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Obtained blood specimens by performing venipunctures and finger sticks 25 times per day.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
Medical Records Clerk
Troy Internal Medicine
04.2022 - 01.2023
- Maintained patient confidence by keeping patient records information confidential.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Maintained accuracy, completeness and security for medical records and health information.
- Utilized AllScripts to manage and confirm patient data, such as insurance, demographic and medical history information.
Warehouse Associate
Bowhunters Superstore
09.2021 - 10.2021
- Promote and uphold Pro Sportsman Mission, Vision and Values.
- Prepare orders by processing requests and supply orders, pulling materials, packing boxes and staging orders for pick-up.
- Accurately sort and place materials or items on racks, shelves or in bins according to warehouse organizational standards.
- Maintain a safe, clean and organized warehouse by keeping shelves, pallet areas, and workstations up to warehouse cleanliness standards.
- Wear proper safety equipment, as required per task, to ensure optimal safety through job performance.
Shipping and Receiving Clerk
CTR Group / KBR
02.2021 - 07.2021
- Performed day-to-day, routine tasks and followed established guidelines.
- Directed and coordinated the activities of other works engaged in handling good to be shipped or being received.
- Shipping duties typically involved the following: verifying that orders are accurately filled by comparing items and quantities of goods gathered for shipment against documents; ensuring that shipments are properly packed, identified with shipping information, and preparing and keeping records of goods shipped.
- Receiving duties typically involved the following: verifying the correctness of incoming shipments by comparing items and quantities unloaded against bills of lading, manifests, storage receipts, or other records.
Administrative Assistant/Accounting Assistant
Cross-State Credit Union Association
04.2018 - 02.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Responsible for ensuring the posting of daily deposits.
- Regularly communicate with clients in regard to billing discrepancies and various other inquiries.
- Maintain accounting ledgers as required.
- Handle all special billing situations, including group reservations and conventions.
- Responsible for initiating the collections process on past-due accounts.
Education
Phlebotomy Certification -
Phlebotomy Express Training Center LLC
02.2022
Associates - Business Administration
Harrisburg Area Community College
05.2015
Skills
- MS Office Suite
- Records Management
- Leadership
- Detail Oriented
- Time Management
- Sharps Collection
- Injection Administration
- Patient Confidentiality
- Manual and Finger Dexterity
- Medical Screening
- Finger Stick Method
- AllScripts/EPIC
- Capillary puncture
- Labeling accuracy
- Pediatric phlebotomy
- Geriatric phlebotomy
Timeline
Phlebotomy Specialist
University of Michigan – Michigan Medicine
01.2023 - Current
Phlebotomist
Troy Internal Medicine
04.2022 - 01.2023
Medical Records Clerk
Troy Internal Medicine
04.2022 - 01.2023
Warehouse Associate
Bowhunters Superstore
09.2021 - 10.2021
Shipping and Receiving Clerk
CTR Group / KBR
02.2021 - 07.2021
Administrative Assistant/Accounting Assistant
Cross-State Credit Union Association
04.2018 - 02.2021
Associates - Business Administration
Harrisburg Area Community College
Phlebotomy Certification -
Phlebotomy Express Training Center LLC