Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Patricia Dutcher

Omaha ,NE

Summary

Dynamic ASCP Certified Medical Laboratory Phlebotomist with extensive experience at CHI Health Clinic, excelling in venipuncture and specimen handling. Proven ability to enhance quality assurance processes while maintaining HIPAA compliance. Adept at building trust with patients, ensuring accurate diagnostic testing, and supporting laboratory personnel through effective training and guidance.

Overview

30
30
years of professional experience
1
1

ASCP

Work History

Certified Pharmacy Technician, ASCP Float

LKS Outpt Service Center, Lasting Hope Recovery Ce
09.2010 - 11.2023
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Provided guidance and support to laboratory personnel.
  • Verified patients' identification for proper sample collection.
  • Reviewed and processed requisitions for laboratory tests.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Assisted in training and onboarding new phlebotomists.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Verified proper storage and transportation of specimens to laboratories.
  • Participated in quality assurance and competency assessment initiatives.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Conducted venipuncture and other CT procedures.

ASCP Certified Medical Laboratory Phlebotomist

CHI Health Clinic Family Medical Center
10.2022 - 01.2023
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Organized daily work based on collection priority.
  • Packaged and shipped specimens to central lab daily.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Provided guidance and support to laboratory personnel.
  • Verified patients' identification for proper sample collection.
  • Reviewed and processed requisitions for laboratory tests.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Assisted in training and onboarding new phlebotomists.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Verified proper storage and transportation of specimens to laboratories.
  • Participated in quality assurance and competency assessment initiatives.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Conducted venipuncture and other CT procedures.

Medical Laboratory Technician, ASCP

Great Plains Regional Medical Center
08.2010 - 11.2013
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
  • Recorded and maintained accurate data to facilitate tracking of results.
  • Participated in laboratory audits and assessments to maintain compliance and improve results.
  • Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
  • Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
  • Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
  • Followed safety protocols to maintain safe and secure laboratory environment.
  • Utilized various medical laboratory equipment to conduct tests and analyses.
  • Prepared laboratory samples for analysis and performed data entry for accurate reporting.
  • Prepared reagents and solutions, making readily available during testing for convenience.
  • Removed samples of materials following good practices to achieve accurate test results.
  • Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
  • Summarized test results and activities for management via verbal updates or written reports.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Documented and verified patient information using laboratory information system.
  • Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Operated wide range of laboratory equipment and instruments to complete analysis.
  • Conducted wide range of laboratory tests and recorded results.
  • Analyzed and interpreted data, accurately identifying and reporting laboratory results.
  • Consulted with outside professionals and specialists about tests and testing results.
  • Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
  • Used correct formulas and procedures to prepare solutions and reagents for testing needs.

Education

Associate of Applied Science - Medical Laboratory Technican

Barton Community College
Great Bend, KS
03-2001

High School Diploma -

Omaha Central High
Omaha, NE
06-1971

Skills

  • HIPAA compliance
  • Patient identification
  • Venipuncture expertise
  • Specimen handling
  • Proper labeling
  • Medical records handling
  • Venipuncture
  • Quality assurance
  • Paperwork processing
  • Quality control
  • Technical troubleshooting
  • Data entry
  • Diagnostic testing
  • Specimen preparation
  • Venipuncture and capillary puncture

Affiliations

  • American Society for Clinical Pathology

Certification

American Society for Clinical Pathology

Timeline

ASCP Certified Medical Laboratory Phlebotomist

CHI Health Clinic Family Medical Center
10.2022 - 01.2023

Certified Pharmacy Technician, ASCP Float

LKS Outpt Service Center, Lasting Hope Recovery Ce
09.2010 - 11.2023

Medical Laboratory Technician, ASCP

Great Plains Regional Medical Center
08.2010 - 11.2013

Associate of Applied Science - Medical Laboratory Technican

Barton Community College

High School Diploma -

Omaha Central High

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