Compassionate Patient Care Technician with experience at Broward Health, skilled in vital signs monitoring and patient assistance. Enhanced patient satisfaction through attentive care and effective communication. Successfully trained new staff, ensuring high-quality care delivery while adhering to infection control standards. Committed to fostering a supportive healthcare environment.
Hi, I’m
Patricia Edwards
Ft lauderdale,FL
Summary
Overview
18
years of professional experience
Work History
Broward Health
Patient Care Technician
03.2020 - Current
Job overview
- Ensured timely interventions by tracking and updating nursing staff on vital sign changes.
- Contributed to a more efficient healthcare environment by assisting in key tasks.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Target
Cashier
04.2017 - 03.2020
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Walmart
Customer Service Representative
01.2007 - 03.2020
Job overview
- Demonstrated ability to remain professional and resolve issues during stressful periods.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Broward CollegeFort Lauderdale, FL
Associate Of Applied Business from Business
University Overview
Ruby Academy Sunrise, FL
CNA from Nursing Assistant
University Overview
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Catheter care
- Infection control standards
- Phlebotomy techniques
- Patient hygiene management
- Patient assistance
- Vitals documentation
- Healthcare expertise
- Basic nursing care
- HIPAA compliance
- Vital signs
- Recording vital signs
- CPR/AED
- Patient care
- Patient care technician (PCT)
- Patient care quality
- Collecting vital signs
Timeline
Patient Care Technician
Broward Health
03.2020 - Current
Cashier
Target
04.2017 - 03.2020
Customer Service Representative
Walmart
01.2007 - 03.2020
Broward College
Associate Of Applied Business from Business
Ruby Academy
CNA from Nursing Assistant
Similar Profiles
Tenecia BertramTenecia Bertram
Patient Care Technician (PCT) at Broward HealthPatient Care Technician (PCT) at Broward Health
Thamid RahmanThamid Rahman
Student Practical Nurse at Broward HealthStudent Practical Nurse at Broward Health
Jonathan RobertJonathan Robert
Staff Registered Nurse, CVICU at Broward HealthStaff Registered Nurse, CVICU at Broward Health