Patricia Ehrmann
MESA
Summary
Dedicated customer service professional with proven ability to enhance client satisfaction and drive sales. Known for attention to detail and effective communication skills.
Results-oriented quality inspector with extensive experience in maintaining high standards and driving efficiency. Expertise in problem-solving and collaboration, consistently ensuring product integrity and compliance with quality standards.
Overview
38
38
years of professional experience
Work History
Costumer Service
Petsmart
01.2018 - 01.2019
- Provided exceptional customer service, addressing visitor inquiries promptly and professionally.
- Increased sales with exceptional customer service.
- Provided friendly and attentive customer service, resulting in repeat patronage.
Quality Inspector
Lofton Label
01.2011 - 12.2016
- Conducted thorough inspections of labels to ensure compliance with quality standards.
- Identified defects and non-conformities, initiating corrective actions to maintain product integrity.
- Collaborated with production teams to streamline quality control processes and enhance efficiency.
Quality Inspector
Turrso Companies
01.1997 - 01.2011
- Conducted thorough inspections of labels to ensure compliance with quality standards.
- Implemented corrective actions for non-conforming products, enhancing overall quality control processes.
- Collaborated with production teams to identify and resolve quality issues in real-time.
Service/Account Representative
Turrso Companies
01.1998 - 01.2003
- Managed client accounts, ensuring accurate and timely service delivery.
- Developed and maintained strong client relationships to drive customer satisfaction.
- Coordinated with internal teams to resolve client issues efficiently.
- Monitored account performance and identified opportunities for improvement.
Assembly Line Production Worker
Honeywell, Inc
01.1981 - 01.1995
- Operated assembly line machinery to ensure efficient production flow.
- Conducted quality checks to maintain product standards and minimize defects.
- Collaborated with team members to optimize workflow and reduce downtime.
- Assisted in training new employees on safety protocols and operational procedures.
Education
High School Diploma -
Neil A. Armstrong Senior High School
Plymouth, MNDiploma - Graphic Arts
Saint Paul Technical Collage
Saint Paul, MNSkills
- Customer service expertise
- Customer service support
- Product inspection
- Visual inspection
- Excellent mathematical skills
- Quality assurance
- Equipment operation
- Tool use
Timeline
Costumer Service
Petsmart
01.2018 - 01.2019
Quality Inspector
Lofton Label
01.2011 - 12.2016
Service/Account Representative
Turrso Companies
01.1998 - 01.2003
Quality Inspector
Turrso Companies
01.1997 - 01.2011
Assembly Line Production Worker
Honeywell, Inc
01.1981 - 01.1995
High School Diploma -
Neil A. Armstrong Senior High School
Diploma - Graphic Arts
Saint Paul Technical Collage