Summary
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Patricia Eslava

1715 Sw 9 St ,Miami Fla

Summary

Dynamic and results-driven Cashier Manager with proven expertise at Hisham Corporación in enhancing customer satisfaction through effective problem-solving and exceptional service. Skilled in cash handling and team training, I foster collaboration and maintain operational efficiency, ensuring a well-organized and welcoming environment for customers.

Work History

Cashier Assistant

Marathon Gas Station
201 NE 183 St Miami Gardens Fl 33179
2024 - 2026
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted in maintaining accurate cash drawer balances throughout shifts.
  • Provided exceptional customer service, resolving inquiries and issues promptly.
  • Trained new staff on cash handling procedures and store protocols.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Monitored inventory levels, restocking merchandise as needed to enhance sales opportunities.
  • Maintained cleanliness and organization of checkout area for optimal customer experience.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Trained new cashier assistants in company policies, procedures, and best practices for optimal performance.
  • Trained new cashier team members in customer service and money handling processes.

Cashier Manager

Hisham Corporación
Coconut Grove Fla
2005 - 2014
  • Processed customer transactions efficiently using point-of-sale system
  • Assisted in maintaining accurate cash drawer balances
  • Supported daily inventory counts and stock replenishment
  • Trained new cashiers on operational procedures and customer service standards
  • Handled customer inquiries and resolved issues promptly
  • Collaborated with team members to enhance workflow efficiency
  • Maintained cleanliness and organization of checkout area
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Organized charitable events at store, strengthening community relations and enhancing brand image.

Education

No Degree -

Miami Jackson Sr High School
1751 Nw 36 St Miami Fla 33142

Skills

Customer service

Problem-solving

Teamwork and collaboration

Patience and empathy

Cash handling expertise

Store cleaning

Product scanning

Reliability and punctuality

Professional appearance

Merchandise restocking

Relationship building

Front desk operations

Inventory support

Preparing bank deposits

Inventory processes

Drawer balancing

Verbal and written communication

Cashier team support

Adaptable and flexible

Cash register operations

Inventory stocking

Currency counting

ID verification

Employee training

Customer transactions

Wire transfers

Additional Information

I’m a bilingual person fluent English and Spanish

Languages

Spanish
Professional Working

Timeline

Cashier Assistant

Marathon Gas Station
2024 - 2026

Cashier Manager

Hisham Corporación
2005 - 2014

No Degree -

Miami Jackson Sr High School
Patricia Eslava