Patricia Ferrante
Deltona,FL
Summary
Compassionate individual experienced in behavioral health that
demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
Operations Supervisor
SMA Healthcare
(DMRT) Deland Fl
01.2023 - Current
- Ensured daily compliance with programs policies and procedures were followed.
- Facilitated ongoing training and coaching initiatives to enhance professional development of 5 or more assigned staff.
- Maintained accurate records by sorting and filing observation sheets for the clinical team.
- Directed and facilitated participation in life skills activities to enhance personal development.
- Obtained required program information; inventory of clients valuables.
- Developed staff schedules, in accordance with regulatory standards.
- Communicated effectively with mentally, emotionally, and/or persons n crisis.
- Showed care and compassion for individuals in treatment to ensure best possible outcome.
Behavioral Health Technician
SMA
Deland Fl
05.2021 - 01.2023
- Provided direct patient care, ensuring safety and well-being in therapeutic settings.
- Completed required documentation
- Conducts and participated in basic life skills activities. Intake/Discharges for voluntary/involuntary clients.
- Transportation as needed for Appointments
- Conducted security/safety checks
- Monitored patient behaviors and reported changes to healthcare team for effective interventions.
- Attended trainings/ in- services
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
In Home Support
Core Care Concept
Deltona, FL
06.2012 - 08.2020
- Provided personalized care to individuals, enhancing daily living activities and overall well-being of 6 clients.
- Assisted with medication management, ensuring compliance with prescribed health plans.
- Developed and maintained trusting relationships with clients, fostering a supportive environment.
- Monitored client progress, documenting changes in behavior or condition for review by healthcare professionals.
- Transportation to Dr. Appointments, Grocery Shopping, Dances
- Facilitated social interactions for isolated clients by coordinating outings, activities, and visits from friends or family members.
Education
High School Diploma -
Phillipsburg High School
Phillipsburg, NJ06-1985
Skills
- Operations management
- Team player
- Zero Tolerance
- Medication Administration
- Client Transportation
- Client Observation
- Incident Reporting
- Client Searches for any contraband
Timeline
Operations Supervisor
SMA Healthcare
01.2023 - Current
Behavioral Health Technician
SMA
05.2021 - 01.2023
In Home Support
Core Care Concept
06.2012 - 08.2020
High School Diploma -
Phillipsburg High School