Patricia Flemmings
Rochester,NY
Summary
Diverse Clinical Director with emphasis on program evaluation, equity and compassion when working in underserved communities. Excelling in clinical quality improvement and exemplary communication. Spearheaded policy development and crisis intervention services, enhancing patient outcomes and fostering a culture of continuous improvement. Skilled in TF-CBT and NARCAN training, driving impactful change in mental health services and substance use programs.
Overview
14
14
years of professional experience
Work History
Clinical Director
Family and Children Association
Hicksville, NY
07.2023 - 05.2025
- Developed, implemented, revised, and evaluated policies and procedures for OASAS program
- Participated in community outreach programs to promote awareness about mental health disorders and co-occurring disorders
- Analyzed data on clinical outcomes to identify trends in patient populations, informing decisions on targeted interventions or program adjustments as needed.
- Directed crisis intervention services when necessary; provided support during critical incidents, and ensured the well-being of all involved parties.
- Implemented new policies and educated staff on changes.
- Fostered culture of continuous improvement, initiating regular review meetings for quality assurance and protocol updates.
Clinical Supervisor
Services for the UnderServed Inc
Brooklyn, NY
09.2018 - 07.2023
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed clients with OPWDD and OMH funders, determined needs, and managed care.
- Conducted performance evaluations for clinical staff, identifying areas for development and implementing targeted training programs.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Responded to crisis situations with calm and professional approach to optimize support.
- Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
- Provided supervision to therapists in training, offering guidance and feedback on their professional development journey.
Clinical Supervisor
Little Flower and Children Services
Syosset, NY
02.2011 - 08.2016
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Streamlined documentation processes, reducing administrative workload for clinicians and improving efficiency.
- Conducted thorough assessments of clients'' needs to develop tailored treatment plans aimed at addressing specific challenges.
- Facilitated the implementation of new evidence-based practices within the therapeutic team, resulting in improved treatment outcomes.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Education
Master of Social Work - Social Work
Stonybrook University
Stony Brook, NY05-2018
Skills
- Budget oversight
- Clinical quality improvement
- Employee performance evaluations
- Exemplary communication skills
- Staff scheduling
- TF-CBT/ DBT
- Family Counseling
- NARCAN Trained
- CPR Trained
- Clinical Supervisor Foundation Training
- NYSTART Certification
- Court/ Legal Work
- Quality Assurance
Accomplishments
LCSW- Candidate. Will plan to obtain LCSW in Summer 2025.
LMSW- NY
LMSW- CT
Languages
French
Native or Bilingual
Timeline
Clinical Director
Family and Children Association
07.2023 - 05.2025
Clinical Supervisor
Services for the UnderServed Inc
09.2018 - 07.2023
Clinical Supervisor
Little Flower and Children Services
02.2011 - 08.2016
Master of Social Work - Social Work
Stonybrook University