Patricia Flores
Atrium Health Wake Forest Baptist
Winston-Salem,NC
1
Language
1
Certification
8
years of professional experience
Food service and store operations professional with experience supporting daily workflows, maintaining organized operations, and handling inventory responsibilities. Strong customer service communication skills paired with multitasking capability in fast-paced environments. Consistent focus on efficient service and positive customer experiences.
Work History
Prep Cook
4 Years 1 Month- Prepared meals for patients and staff at Atrium Health Wake Forest Baptist.
- Coordinated meal prep with staff to ensure efficient service delivery.
- Checked food and ingredient freshness before use.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Prepared to-go meals for cafeteria, enhancing customer convenience.
- Quickly learned menu items and ingredients to assist customers in selecting suitable options.
- Supported training and development of new team members.
Store Manager
3 Years 9 Months- Supported daily store operations at Tienda Emanuel.
- Created attractive merchandise displays to engage customers to enhance customer engagement and maintained sales floor presentation.
- Addressed customer concerns with clear, professional communication.
- Handled inventory counts, replenishment, and stockroom organization.
- Assisted with register procedures and closing paperwork reconciliation.
- Processed daily banking tasks, ensuring accuracy in deposits and withdrawals.
- Prepared weekly work schedules for store personnel.
- Completed regular price checks to ensure competitive pricing and maximize sales potential.
- Updated POS system with new products and promotional offers.
Education
High School Diploma
Skills
Food safety
Knife skills
Freshness management
Inventory management
POS system management
Delivery practices
Efficient multitasking skills
Staff scheduling
Customer service
Customer satisfaction
Cross-cultural awareness
Time management
Team collaboration
Active listening
Interpersonal skills
Communication skills
Cross-cultural awareness
Flexibility and adaptability
Telephone etiquette
Document translation
Active listening and empathy
Flexibility and adaptability
Languages
Spanish
Professional
Certification
- Medical Spanish 1
- Medical Spanish 2
Timeline
Prep Cook
Atrium Health Wake Forest Baptist
09.2022 - CurrentRead More
Store Manager
Tienda Emanuel
08.2018 - 05.2022Read More
Mount Tabor High School
High School Diploma
Read More