Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic
Patricia Garland

Patricia Garland

Pharmacy Technician
Hinsdale,IL

Summary

Experienced Medical Professional and Manager with expert team leadership, planning and organizational skills. Extensive pharmaceutical and medical background, including current position as pharmacy technician in a Dermatology clinic. Effectively implements strategies to exceed sales goals and grow customer rapport. Strong leadership with successful skills in team management.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Reddy Dermatology
04.2023 - Current
  • Processed prescriptions to clinic patients
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Store Manager

Ann Taylor Loft
05.2016 - 02.2021
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Teacher

St. John Of The Cross School
08.2002 - 06.2011
  • Taught Art to kindergarten through 8th grade.

Pharmaceutical Sales Representative

Pfizer
01.1991 - 05.2002
  • Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
  • Exceeded sales targets consistently through effective territory management and strategic planning.

Education

Bachelor of Science - Biology

Benedictine University
Lisle, IL

Skills

Healthcare Management

Business Development

Strategic Planning

Operations Management

Sales Management

Team Leadership

Medical Insurance Processing

EHR Proficiency

Certification

  • CPhT - Certified Pharmacy Technician

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Pharmacy Technician

Reddy Dermatology
04.2023 - Current

Store Manager

Ann Taylor Loft
05.2016 - 02.2021

Teacher

St. John Of The Cross School
08.2002 - 06.2011

Pharmaceutical Sales Representative

Pfizer
01.1991 - 05.2002

Bachelor of Science - Biology

Benedictine University

Similar Profiles

CREATE PROFILE
Patricia GarlandPharmacy Technician