Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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MOHAMMED ALARAJY

Manchester,NH

Summary

Detail-oriented and dedicated Pharmacy Technician licensed until 2026 by the state of New Hampshire with one year of experience in assisting pharmacists with prescription preparation, medication dispensing, and patient care. Highly skilled in inventory management, medication safety protocols, and providing exceptional customer service. Committed to maintaining accuracy and adhering to healthcare regulations to support optimal patient care and pharmacy operations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
03.2024 - 08.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Patient Registration Specialist

Elliot Hospital
09.2020 - 09.2021
  • Managed high-volume patient traffic during peak hours, prioritizing tasks to maintain efficient workflow.
  • Provided exceptional customer service, addressing patient concerns and answering questions promptly and professionally.
  • Strengthened relationships with healthcare providers by coordinating pre-authorization requirements for various procedures.
  • Improved patient satisfaction by efficiently registering patients and verifying their insurance information.

Service Delivery Supervisor

Omnicare CVS
09.2016 - 12.2019
  • Coordinated cross-functional teams to ensure seamless execution of large-scale projects.
  • Implemented new service delivery strategies that resulted in higher customer satisfaction scores.
  • Continuously refined workflows based on data analysis to optimize service delivery outcomes consistently.
  • Established clear communication channels within the team, fostering a collaborative work environment.

Education

Associate of Science - HEALTHCARE MANAGEMENT

Southern New Hampshire University
Hooksett, NH
12-2020

Skills

  • Problem-solving skills
  • Answering customer questions
  • Patient confidentiality
  • Customer Service
  • Healthcare Management
  • Pharmacy and customer records management
  • Drug safety
  • Stocking shelves
  • Processing payments
  • Healthcare regulations
  • Verifying orders
  • Updating medication histories

Certification

  • Registered Pharmacy Technician - State Boards of Pharmacy.

Expiration date 04/17/2026

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Pharmacy Technician

CVS Pharmacy
03.2024 - 08.2024

Patient Registration Specialist

Elliot Hospital
09.2020 - 09.2021

Service Delivery Supervisor

Omnicare CVS
09.2016 - 12.2019

Associate of Science - HEALTHCARE MANAGEMENT

Southern New Hampshire University

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MOHAMMED ALARAJY